Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store - Retail Sales

T-Mobile

Location:
United States , Durham

Category:
-

Contract Type:
Not provided

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert.

Job Responsibility:

Builds proficiency related to serving and selling to our customers
Helping customers pick up right where they left off in their shopping journey
Exploring individual needs and providing hands-on demonstrations
Side-by-side selling to find personalized solutions
Approaching service and sales needs with composure, integrity and compassion
Becomes skilled with and consistently uses digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and processes
Makes the most of their time on shift
Establishes relationships with and partners with T-Mobile employees across channels

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Passionate customer advocate
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
January 22, 2026

Employment Type:

Parttime

Work Type:

On-site work

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