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Mobile Associate, Store-in-Store, Retail Sales

United States, Cumming Employment contract 18.00 - 23.00 USD / Hour · Job Posted June 29, 2026
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Job Description

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving.

Job Responsibility

  • Proactively engages with customers in a high-traffic retail environment using digital tools and showcasing T-Mobile solutions
  • Leverages digital self-serve tools, identifies customer needs, and uses solution-based selling techniques
  • Completes training on T-Mobile in-store experience, skills, and products
  • Partners with nearby store locations for customer onboarding
  • Performs skills practicing, knowledge sharing, store operations, opening and closing procedures
  • Provides exceptional customer service, proactively reaches out to potential customers, and builds relationships
  • Builds relationships with nearby leadership and teams to support customer experience

Requirements

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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