Mobile Associate, Store in Store - Reno

• Proactively engages with a broad range of customers in a highly-traffic retail environment
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources
• Provide excellent customer experiences, being friendly, and engaging with customers
• Proactively attract potential customers to further drive sales activity in your location
• Follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers

• High School Diploma/GED
• 6 Months Of Customer Service and/or Sales Experience, Retail Environment (Preferred)
• Customer Satisfaction: Passionate Customer Advocate With The Desire To Be Yourself When Connecting And Having Fun With Our Customers. Effective At Balancing Customer Experience And Performance Goals
• Team Building: Desire To Be A Part Of The Game-Changing T-Mobile Store Team. Willingness To Work Alongside Peers And Store Leaders, Learning And Sharing Best Practices, While Serving Customers And Providing Resolutions To Issues.
• Retail Sales: Competitive Drive And Confidence To Succeed In A Fast-Paced Sales Environment.
• At least 18 years of age
• Legally authorized to work in the United States

6 Months Of Customer Service and/or Sales Experience, Retail Environment

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs