Mobile Associate, Store-in-Store, Bilingual Spanish Job at T-Mobile (Columbus)

Mobile Associate, Store-in-Store, Bilingual Spanish

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Memphis

Salary:

18.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate
Team Building Desire
Retail Sales Competitive drive and confidence
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques
Complete training on the T-Mobile in-store experience, new skills, products and processes
Review personal results, current promotions, and updates
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to manager
Connect on a personal level, build rapport, trust, and loyalty with every interaction

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Parttime

Mobile Associate, Store-in-Store, Bilingual Spanish

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Joliet

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate
Team Building Desire
Retail Sales Competitive drive and confidence
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques
Complete training on the T-Mobile in-store experience, new skills, products and processes
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Proactively reach out to potential customers to further drive sales activity
Builds relationships with nearby leadership and teams to help support the customer experience

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

Mobile Associate, Store-In-Store, Bilingual Spanish - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Elgin

Salary:

19.50 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

6 months of customer service and/or sales experience, Retail environment preferred. (Required)
High School Diploma/GED (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Builds relationships with nearby leadership and teams to help support the customer experience

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Parttime

Mobile Associate, Store-in-Store, Bilingual Spanish - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Nanuet

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
Coaching (Required)
Communication (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Service (Required)
Leadership (Required)
Product Knowledge (Required)
Relationship Building (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services
Recommend wireless solutions and an onboarding solution to help customers understand how to self-serve and utilize the T-Mobile app
Complete training on the T-Mobile in-store experience, new skills, products, processes, and knowledge of systems
Review personal results, current promotions, and updates on the Hub to be Customer Ready
Continuously learn and improve skills to provide the best possible experience for customers
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

New

Mobile Associate, Store-in-Store, Bilingual Spanish Preferred - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , New York

Salary:

21.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

Annual Stock Grant
Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

Mobile Associate, Store-in-Store, Bilingual, Spanish Preferred

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Edmond

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Recommend wireless solutions and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Review personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to manager

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Mobile Associate, Store-in-Store, Bilingual Spanish - Retail Sales

Location

United States , Elgin

Salary:

19.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques
Complete training on the T-Mobile in-store experience, new skills, products and processes
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Proactively reach out to potential customers to further drive sales activity
Build relationships with nearby leadership and teams

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

Mobile Associate, Store-in-Store, Bilingual Spanish Preferred - Retail Sales

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees...

Location

United States , New Rochelle

Salary:

20.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

What we offer

Annual stock grant
employee stock purchase plan
401(k)
free year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Parttime

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Mobile Associate, Store-in-Store, Bilingual Spanish

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Mobile Associate, Store-in-Store, Bilingual Spanish

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