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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Responsibility:
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service
Requirements:
High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred, Required
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
Effective at balancing customer needs and performance goals. (Required)
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Customer service and/or sales experience, Retail environment