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Mobile Associate - Retail Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Port Isabel

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Category:
-

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Contract Type:
Employment contract

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Salary:

18000.00 USD / Year ▼
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Job Description:

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life by building energy and excitement around products and services, establishing connections with customers, and working actively to uncover their needs. This role involves significant customer interaction, training, and collaboration with peers. Full and part-time employees are eligible for benefits, including stock grants and mobile service discounts.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey
  • exploring individual needs and providing hands-on demonstrations of technology in-store
  • side-by-side selling to find personalized solutions
  • approaching service and sales needs with composure, integrity and compassion
  • using digital tools in interactions
  • completing training on T-Mobile in-store experience and new skills
  • establishing relationships and partnering with T-Mobile employees across channels
  • successfully identifying and handing off small business leads
  • supporting team initiatives and creating an inclusive environment.

Requirements:

  • High School Diploma/GED
  • at least 18 years of age
  • legally authorized to work in the United States
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • passionate customer advocate with the desire to be yourself when connecting and having fun doing it
  • competitive drive and proven ability to succeed in a fast-paced sales environment
  • willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
  • effective at balancing customer needs and performance goals.
What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service discounts
  • home internet discounts
  • pet insurance
  • commuter and transit programs.

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
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