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Mobile Associate - Retail Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Woodland Park

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

17.50 USD / Hour
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Job Description:

Mobile Associates work as members of a Retail Team of Experts to bring the T-Mobile brand to life, building energy and excitement around products and services while deeply connecting with customers. This role involves learning and advancing toward the Mobile Expert position, engaging in various responsibilities such as assisting customers with unique solutions, leveraging T-Mobile plans to meet customer needs, and growing knowledge in wireless technology.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
  • side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices
  • approaching service and sales needs with composure, integrity and compassion
  • making the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • partnering with T-Mobile employees across channels to collectively own the customer experience and resolve issues

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • passionate customer advocate with the desire to be yourself when connecting and having fun doing it
  • competitive drive and proven ability to succeed in a fast-paced sales environment
  • willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
  • effective at balancing customer needs and performance goals
  • at least 18 years of age
  • legally authorized to work in the United States
What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service and home internet discounts
  • pet insurance
  • commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
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