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T-Mobile Logo T-Mobile · Sales

Mobile Associate - Retail Sales

United States, Washington Employment contract 17.50 USD / Hour · Job Posted April 06, 2025

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Job Description

Mobile Associates work as brand ambassadors who bring energy and excitement to T-Mobile’s products and services. They thrive in fast-paced environments, build expertise uncovering customer needs, and are passionate about educating and recommending solutions for devices and services.

Job Responsibility

  • Helping customers pick up right where they left off in their shopping journey
  • Exploring individual needs and providing hands-on demonstrations
  • Side-by-side selling to find personalized solutions
  • Approaching service and sales needs with composure, integrity and compassion
  • Using digital tools in interactions and onboarding
  • Completing training on T-Mobile in-store experience
  • Seeking out information about innovations in wireless and technology
  • Establishing relationships and partnering with T-Mobile employees across channels
  • Identifying and handing off small business leads
  • Supporting team initiatives

Requirements

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • Passionate customer advocate
  • Competitive drive and proven ability to succeed
  • Willingness to work alongside peers and store leaders
  • Effective at balancing customer needs and performance goals
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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