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Mobile Associate, Bilingual Spanish, Retail Sales

United States, Annapolis Employment contract 19.50 USD / Hour · Job Posted June 02, 2026
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Job Description

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions. The role requires consistent use of digital tools to demonstrate network coverage and service benefits effectively. Success is measured by the ability to build customer relationships, complete training, and contribute to a seamless customer experience. The work impacts the organization by enhancing customer loyalty and supporting team initiatives through effective communication and service delivery.

Job Responsibility

  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
  • Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
  • Complete required training to build knowledge of products, services, systems, and processes for effective customer support
  • Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Must be fluent in English and Spanish (Required)
  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)

What we offer

  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free year-round money coaches
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • commuter and transit programs
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