Mobile Associate, Bilingual, Preferred | Spanish, Retail Sales

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED
• 6 months of customer service and/or sales experience, Retail environment (Preferred)
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
• Competitive drive and proven ability to succeed in a fast-paced sales environment
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
• Effective at balancing customer needs and performance goals
• At least 18 years of age
• Legally authorized to work in the United States

6 months of customer service and/or sales experience, Retail environment

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs