Mobile Associate - Retail Sales

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Utilize digital tools to demonstrate network coverage, service plans, and product features
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED
• 6 months of customer service and/or sales experience, Retail environment preferred
• Passionate customer advocate
• Competitive drive and proven ability to succeed in a fast-paced sales environment
• Willingness to work alongside peers and store leaders, learning and sharing ideas
• Effective at balancing customer needs and performance goals
• At least 18 years of age
• Legally authorized to work in the United States

Retail environment experience

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs
• Annualized incentive target of $18,000/year
• Guaranteed to earn $20/hour inclusive of base pay and incentives
• On-the-job training and hourly training pay