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NTT DATA is seeking a Technical Analyst to play a key role in the successful modernization of the Illinois Medicaid Enterprise System (MES). The Technical Analyst supports the State of Illinois Department of Healthcare and Family Services (HFS) in the modernization of its Medicaid Enterprise by providing analytical, coordination, and advisory services across procurement strategy. This role collaborates with stakeholders to develop, track, and update the Illinois MITA State-Self Assessment and associated deliverables, ensuring compliance with federal and state requirements. The Technical Analyst works collaboratively with internal resources and with client leadership, internal and external project teams. The position is remote, with the possibility of up to 25% travel to the client location in Springfield, Illinois.
Job Responsibility
Write and coordinate information related to the MITA SS-A
Track and report on assigned MITA activities (or those assigned)
Collaborate with client project teams and stakeholders to understand project scope, requirements, and business needs
Support the development of procurement strategies, by researching of available products, services, suppliers, and evaluation of acquisition approaches
Collect, review, and analyze data to develop the MITA SS-A and other technical resources as requested by leadership
Prepare and present analytical reports, findings, and recommendations to support decision-making
Ensure all work products and deliverables meet technical, documentation, and quality standards
Participate in and/or facilitate engagement with CMS and other federal/state agencies to ensure collaborative working relationships
Manage client relationships and expectations, working regularly with key client SMEs
Provide recommendations for critical business and project decisions
Participate in meetings and communicate deliverable status, risks, and issues to stakeholders
Support continuous improvement of processes, personnel, and organizational systems
Review deliverables and processes for quality and completeness, ensuring all project-identified processes and methodologies are executed and followed
Requirements
Bachelor’s degree or higher from an accredited college or university in a related field, or four years of additional relevant experience in lieu of a degree
Minimum of 6 years’ experience as a technical analyst with, or consultant to, State Health Programs
Minimum of 2 years experience supporting MITA projects and assessments
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), with expertise in MS Excel
Strong customer service attitude and effective oral and written communication skills
Ability to work independently or as part of a team, with a high degree of professionalism in deliverables and client interactions
Ability to review deliverables and processes for quality and completeness
Nice to have
Bachelor’s degree in computer science, information technology, or business with a technical focus
Minimum of 3 years experience with Medicaid
3-5 years of experience applying enterprise architecture principles to support large-scale transformation initiatives
3-5 years of experience in the Health and Human Services (HHS) domain
Participation in at least two post-ACA Medicaid-related initiatives, such as: Medicaid Eligibility systems, Medicaid Management Information Systems (MMIS), Health Information Exchange (HIE) projects, Health Information Technology (HIT) projects
Demonstrated expertise with federal and industry-standard architecture frameworks and methodologies, including: TOGAF, Zachman Framework, ITIL
Proven experience leveraging HHS domain reference frameworks, including: National Human Services Interoperability Architecture (NHSIA), Medicaid Information Technology Architecture (MITA)
Excellent verbal and written communication skills
Strong ability to translate complex technical concepts for non-technical stakeholders
Strong interpersonal skills with the ability to build and maintain effective client relationships
What we offer
Medical insurance
Dental insurance
Vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match