Mission Software Engineering Manager, Public Sector Job at Scale (San Francisco)

New

Engineering Manager, Public Sector

Scale AI’s Public Sector business is growing quickly as government agencies adop...

Location

United States , New York; San Francisco; St. Louis; Washington

Salary:

178250.00 - 297850.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

5+ years of full-time engineering experience, post-graduation
2+ years of prior engineering management or equivalent experience and has managed an engineering team
Have extensive experience in software development
Experience scaling products at hyper-growth startups
Excitement to work with AI technologies and their applications for the public sector
Extremely strong track record as an individual contributor
Show a track record of mentoring and leading teams in successful projects
Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders
Must be able to commute to office four times per week
Have or ability to obtain a TS/SCI clearance

Job Responsibility

Recruit a high-performing engineering team
Drive engineering productivity
Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects
Collaborating with cross-functional teams to define, design, and execute strategic roadmap
Navigate and deliver outcomes while navigating through complex public sector compliance requirements and frameworks
Design and implement scalable backend systems for Federal customers, leveraging Scale's modern and cloud-native AI infrastructure
Develop distributed systems, data-intensive applications, and machine learning infrastructure to enable real impact for mission owners
Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions
Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions
Contribute to the platform roadmap and product strategy for Scale AI's Federal business, playing a key role in shaping the future direction of our offerings

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
equity based compensation
additional benefits such as a commuter stipend

Fulltime

New

Customer Success Manager, Public Sector & Defence

We're seeking an exceptional Customer Success Manager with deep expertise in the...

Location

Canada , Ottawa

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
At least 3-5 years working directly with Canadian government, defense, or healthcare organizations in a technology, digital transformation, or consulting capacity
Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
Active Top Secret security clearance (mandatory)
Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
Experience developing and executing customer success strategies, QBRs, and executive engagement programs
Track record of identifying and closing expansion opportunities within existing accounts
Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement

Job Responsibility

Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

Public Sector Program Manager / Customer Success Manager

Lead technical delivery, customer success, and relationship management with our ...

Location

United States , Ft. Bragg, Fayetteville

Salary:

Not provided

Unstructured

Expiration Date

Until further notice

Requirements

3–5 years of program management or customer success experience in public sector environments, preferably supporting the U.S. Department of Defense
Established relationship with USSOCOM and/or its components, gained through prior military service or direct business engagement
Ability to work regularly onsite in or near Fort Bragg, NC
Active SECRET clearance (TS/SCI eligibility strongly preferred)
Strong understanding of federal procurement, compliance, and delivery requirements
Experience reviewing and managing contracts, SLAs, and deliverables
Familiarity with machine learning, AI, or enterprise software integrations
Excellent communication skills to bridge technical and non-technical stakeholders
Proven ability to manage complex, multi-stakeholder programs with competing priorities
Ability to identify and pursue expansion opportunities within accounts, partnering closely with the account manager on growth initiatives

Job Responsibility

Own the end-to-end program delivery lifecycle for public sector accounts, particularly within the U.S. Department of Defense and Special Operations community, ensuring milestones, deliverables, and timelines are met
Navigate cross-functional coordination with product, engineering, and solutions teams to deliver tailored solutions
Ensure programs align with customer missions, security requirements, and compliance frameworks
Act as the primary point of contact for public sector customers, building trusted partnerships that drive adoption and long-term value
Proactively collaborate with account managers to identify expansion opportunities and help customers unlock the full potential of the Unstructured platform
Own contract execution, including reviewing deliverables, ensuring compliance, and coordinating with internal stakeholders on contractual obligations
Manage subcontracts, build effective partner relationships, navigate procurement processes, and ensure adherence to federal standards
Guide customers through the implementation and integration of Unstructured solutions within existing workflows and environments
Translate technical capabilities into clear mission impact for both technical and non-technical stakeholders
Represent the voice of the customer internally, providing actionable insights to inform product roadmap and prioritization decisions

What we offer

Company offsites
Best-in-tech swag
Tools needed to do your best work
Medical, dental, and vision coverage from day one
Life and disability insurance
Unlimited PTO
Flexible parental leave
401(k) options
Competitive referral incentives.

Fulltime

New

Head of Solutions Engineering

Scale is a rapidly growing, venture-backed Series E startup that is changing the...

Location

United States , Washington, DC

Salary:

185679.00 - 232099.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

8+ years of experience in Solutions Engineering or Technical Consulting, with significant time spent in a leadership capacity managing teams
Strong engineering background, preferably in Computer Science, Mathematics, or other quantitative fields
Proficiency in languages such as Python or Javascript is required
Deep understanding of federal mission sets, strategic objectives, and the unique challenges of deploying software in government environments
Active Top Secret clearance
Proven track record of strategic planning and advising non-technical sales teams
A world-class communicator with a high degree of technical credibility when speaking with everyone from front-line engineers to C-level executives and General Officers
A strong desire to help build a business in an extremely fast-paced environment
Ability to travel 20% of the time

Job Responsibility

Build and Lead the Organization: Hire, mentor, and grow a high-performing Public Sector Solutions Engineering team
Drive Technical Strategy: Define the technical GTM strategy for the Public Sector
Executive Execution: Act as a player-coach
Influence Product: Partner with Federal Engineering and Product leadership to deliver customer pilots according to mission requirements
Evangelize Scale: Represent Scale’s platform and technology capabilities at major industry events, executive briefings, and ecosystem forums
Operationalize Excellence: Design, develop, and maintain playbooks, demos, and other tools for executing successful, efficient pilots in secure environments
Champion AI/ML Innovation: Leverage deep technical expertise in AI/ML, Computer Vision, and geospatial data to bridge the gap between complex mission requirements and Scale’s cutting-edge product capabilities

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
additional benefits such as a commuter stipend
equity based compensation

Fulltime

New

Software Engineer, New Grad - Production Infrastructure

Software Engineers at Palantir drive large-scale transformation through data, AI...

Location

United States , New York

Salary:

145000.00 - 155000.00 USD / Year

Palantir Technologies

Expiration Date

Until further notice

Requirements

Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics
Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools
Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages
Active US Security clearance, or eligibility and willingness to obtain a US Security clearance

Job Responsibility

Own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases
Work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and deliver solutions that address them
Contribute high-quality code directly to Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors
Shaping Mission Manager, our new internal-infrastructure business line
Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure
Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham

What we offer

Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
Commuter benefits
Take what you need paid time off, not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
Stipend to help with expenses that come with a new child

Fulltime

SLED Strategic Account Executive

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, whe...

Location

United States

Salary:

Not provided

Island

Expiration Date

Until further notice

Requirements

Minimum 5+ Years of SLED Sales Experience: Proven success selling cybersecurity, SaaS, or enterprise software solutions to state, local, and higher education customers
Deep Knowledge of SLED Procurement: Hands-on experience navigating public sector procurement cycles, RFP processes, and cooperative purchasing contracts (e.g., NASPO, DIR, E&I, OMNIA)
Strong Partner Relationships: Established connections with top SLED resellers, system integrators, and technology partners
Proven Pipeline Generation Skills: Demonstrated ability to create and qualify pipeline independently through prospecting, cold outreach, and strategic account planning
Strategic and Consultative Selling Ability: Skilled at understanding customer missions, uncovering pain points, and delivering tailored security solutions that address real-world challenges
Grit and Execution: High energy, self-starter mentality with a relentless drive to win in a complex, competitive market
Technical Aptitude: Understanding of cybersecurity concepts, cloud architecture, and security frameworks common to the SLED environment
CRM Expertise: Proficiency in Salesforce or equivalent CRM tools for accurate forecasting and pipeline management

Job Responsibility

Own the SLED Territory: Develop and execute a comprehensive go-to-market plan for State, Local, and Higher Ed agencies and institutions
Drive Net-New Business: Generate and qualify opportunities through direct outreach, partner collaboration, and effective pipeline-building strategies
Manage the Full Sales Cycle: From lead generation through negotiation and close, manage long and complex procurement processes with multiple stakeholders
Engage Executives and Decision Makers: Build and maintain trusted relationships with CIOs, CISOs, procurement officials, and IT leadership across agencies and universities
Leverage the Partner Ecosystem: Work closely with resellers, integrators, and procurement vehicles to accelerate deal velocity and expand reach in the SLED market
Navigate Procurement and Contracting: Lead responses to RFPs, RFIs, and RFQs, ensuring compliance with public sector procurement rules while differentiating Island’s value
Collaborate Internally: Partner with Sales Engineering, Marketing, Legal, and Customer Success teams to ensure alignment on account strategy and execution
Exceed Targets: Consistently deliver against quarterly and annual revenue goals

SLED Strategic Account Executive - Southwest

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, whe...

Location

United States

Salary:

Not provided

Island

Expiration Date

Until further notice

Requirements

Minimum 5+ Years of SLED Sales Experience: Proven success selling cybersecurity, SaaS, or enterprise software solutions to state, local, and higher education customers
Deep Knowledge of SLED Procurement: Hands-on experience navigating public sector procurement cycles, RFP processes, and cooperative purchasing contracts (e.g., NASPO, DIR, E&I, OMNIA)
Strong Partner Relationships: Established connections with top SLED resellers, system integrators, and technology partners
Proven Pipeline Generation Skills: Demonstrated ability to create and qualify pipeline independently through prospecting, cold outreach, and strategic account planning
Strategic and Consultative Selling Ability: Skilled at understanding customer missions, uncovering pain points, and delivering tailored security solutions that address real-world challenges
Grit and Execution: High energy, self-starter mentality with a relentless drive to win in a complex, competitive market
Technical Aptitude: Understanding of cybersecurity concepts, cloud architecture, and security frameworks common to the SLED environment
CRM Expertise: Proficiency in Salesforce or equivalent CRM tools for accurate forecasting and pipeline management

Job Responsibility

Own the SLED Territory: Develop and execute a comprehensive go-to-market plan for State, Local, and Higher Ed agencies and institutions
Drive Net-New Business: Generate and qualify opportunities through direct outreach, partner collaboration, and effective pipeline-building strategies
Manage the Full Sales Cycle: From lead generation through negotiation and close, manage long and complex procurement processes with multiple stakeholders
Engage Executives and Decision Makers: Build and maintain trusted relationships with CIOs, CISOs, procurement officials, and IT leadership across agencies and universities
Leverage the Partner Ecosystem: Work closely with resellers, integrators, and procurement vehicles to accelerate deal velocity and expand reach in the SLED market
Navigate Procurement and Contracting: Lead responses to RFPs, RFIs, and RFQs, ensuring compliance with public sector procurement rules while differentiating Island’s value
Collaborate Internally: Partner with Sales Engineering, Marketing, Legal, and Customer Success teams to ensure alignment on account strategy and execution
Exceed Targets: Consistently deliver against quarterly and annual revenue goals

Fulltime

New

Associate Client Services Manager

The Associate Client Services Manager has responsibility for assisting the Senio...

Location

India , Mumbai

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Excellent English Vocabulary - Speaking and writing skills
Experience of bespoke software applications
Experience of working within a structured process driven environment
ITIL V3 Foundation certification (minimum)
Experience in Microsoft Power BI
Advanced Microsoft office Skills
Exposure to SIAM
Experience of development & delivery of Service Improvement Plans
Experience of working with Mission Critical applications
Proven Client Services Management background

Job Responsibility

Assist the Senior Client Service Manager with the day-to-day management and of contracted services to specific customer accounts
Work across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLA’s) or to reasonable endeavour performance targets (contract dependent) in line with the customer requirements
Act as one of the point of contacts for all service delivery escalations
Assist with transition of a major client into BAU Service Operation
Ensuring end to end services provided to our Customer are functioning and meet contracted service levels and quality standards
Will develop, under supervision from the Senior CSM, customer and third party relationships at all levels to maximise customer satisfaction and ensure services are in line with the customer’s IT/IS business strategy and processes
Assist with the production monthly reports for example but not limited to the Service Performance Report and Service Credit calculations
Be involved in set up of the service, assisting with the production of deliverable documents
Assist the Senior CSM with working across the organisation to document, monitor, measure and improve services delivered to Customers through the use of Service Improvement Plans
Assist the Senior CSM on escalations for Service teams and work with the Senior CSM & the Customer to ensure correct outcomes are achieved and in line with contracted services

What we offer

Additional compensation will be provided for out of hours rota work

Fulltime

Mission Software Engineering Manager, Public Sector

Scale

Location:
United States , San Francisco ▼
St. Louis
New York
Washington

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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