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MIS Administrator

Learning Curve Group

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Location:
United Kingdom, Durham

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

24570.00 GBP / Year

Job Description:

As an MIS Administrator this role requires you to provide effective administrative support to the data processing of the Skills provision, primarily working on learner enrolment queries. You must therefore be confident and competent on the telephone and possess excellent IT skills.

Job Responsibility:

  • Ensure induction paperwork meets the paperwork standards as set out in the scoping document
  • Check learner induction paperwork has been completed accurately ensuring all audit requirements and timescales have been met
  • Make decisions regarding eligibility ensuring compliance with funding rules and regulations
  • Resolve enrolment queries in a timely manner in line with team targets
  • Follow processes put in place to ensure the data entry input process is standardised across the team
  • Accurately input learner records onto ProSolution, meeting daily targets
  • Liaise with induction team with issues regarding inductors and support them to address queries timely
  • Respond to queries from funding partners accurately and timely
  • Support other members of the team to ensure learner queries are addressed timely
  • Issue inductors with sample paperwork and course codes for each college and ensure they have a full understanding of the paperwork requirements
  • Support the Skills Division and other members of the team with residency and eligibility queries
  • Mark English and maths initial assessments as required
  • Assist with scanning and archiving
  • Correspond accurately and timely with learners and inductors
  • Correspond in a professional manner with any customer including inductors
  • Generate reports as requested
  • Attend, organise and prepare documentation, agendas and minutes for meetings
  • Conduct your role in line with the company values and expected behaviours
  • Promote equal opportunities and recognition of diversity throughout the company
  • Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
  • Ensure confidentiality and professionalism at all times
  • Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Requirements:

  • Level 2 Business Administration Minimum
  • MS Excel competent (experience using formulas in excel)
  • English, Math & IT GCSE Minimum
  • 2 years of vocational experience
What we offer:
  • 26 days annual leave + Bank Holidays
  • Buy & Sell an additional 5 days each year
  • Length of service annual leave increments starting at 2 years
  • Healthcare Scheme
  • Tech Scheme
  • Ikea Scheme
  • Cycle to work Scheme
  • Paid Volunteer day each year
  • Early Finish Fridays on the last Friday of every month
  • Student / Teacher Discount
  • Uniform
  • Electric Car charging points (Head Office)
  • Free fruit, Coffee and Tea (Head Office)
  • Onsite Shower (Head Office)
  • Prayer room on request or list of nearest available places of worship (Head Office)
  • Additional 10 days paid leave for Reservists to attend training

Additional Information:

Job Posted:
December 09, 2025

Expiration:
December 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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