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As an MIS Administrator this role requires you to provide effective administrative support to the data processing of the Skills provision, primarily working on learner enrolment queries. You must therefore be confident and competent on the telephone and possess excellent IT skills.
Job Responsibility:
Ensure induction paperwork meets the paperwork standards as set out in the scoping document
Check learner induction paperwork has been completed accurately ensuring all audit requirements and timescales have been met
Make decisions regarding eligibility ensuring compliance with funding rules and regulations
Resolve enrolment queries in a timely manner in line with team targets
Follow processes put in place to ensure the data entry input process is standardised across the team
Accurately input learner records onto ProSolution, meeting daily targets
Liaise with induction team with issues regarding inductors and support them to address queries timely
Respond to queries from funding partners accurately and timely
Support other members of the team to ensure learner queries are addressed timely
Issue inductors with sample paperwork and course codes for each college and ensure they have a full understanding of the paperwork requirements
Support the Skills Division and other members of the team with residency and eligibility queries
Mark English and maths initial assessments as required
Assist with scanning and archiving
Correspond accurately and timely with learners and inductors
Correspond in a professional manner with any customer including inductors
Generate reports as requested
Attend, organise and prepare documentation, agendas and minutes for meetings
Conduct your role in line with the company values and expected behaviours
Promote equal opportunities and recognition of diversity throughout the company
Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
Ensure confidentiality and professionalism at all times
Provide learners, customers and colleagues with support, advice guidance as part of your everyday role
Requirements:
Level 2 Business Administration Minimum
MS Excel competent (experience using formulas in excel)
English, Math & IT GCSE Minimum
2 years of vocational experience
What we offer:
26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Tech Scheme
Ikea Scheme
Cycle to work Scheme
Paid Volunteer day each year
Early Finish Fridays on the last Friday of every month
Student / Teacher Discount
Uniform
Electric Car charging points (Head Office)
Free fruit, Coffee and Tea (Head Office)
Onsite Shower (Head Office)
Prayer room on request or list of nearest available places of worship (Head Office)
Additional 10 days paid leave for Reservists to attend training
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