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We currently have an opportunity for a Mini Bar Attendant – In Room Dining to join our iconic Four Seasons Hotel Milano, Italy! Reporting to the In Room Dining Manager, you will be responsible for delivering exceptional dining experiences to our guests in the privacy of their rooms. The Mini Bar Attendant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.
Job Responsibility:
Delivering exceptional dining experiences to guests in the privacy of their rooms
Taking and placing room service orders
Setting up and serving food and beverages according to Four Seasons standards
Ensuring accuracy, presentation, and timeliness of service
Ensuring guests in-room private bars and fridges are fully stocked and well maintained
Meeting any special guest requests for specific or preferred items
Ensuring that all incurred charges are posted to the guest portfolio prior to checkout
Working discreetly and efficiently while on guest floors
Requirements:
One + years of experience as a Chef de Rang or similar role within a luxury hotel, fine dining restaurant, or high-end hospitality environment is considered an asset
Strong knowledge of food & beverage service standards
Excellent interpersonal and communication skills
Cross-cultural sensitivity and a strong customer service mindset
High attention to detail and a guest-centric approach
Ability to work independently while maintaining Four Seasons service excellence
Passion for hospitality and understanding the importance of guest preferences
You must possess the legal right to work in Italy
Have fluency in English and Italian
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential