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The purpose of the Milk Quality & Sanitation Technical Sales Specialist is to provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers. The goal being to utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures, to monitor, evaluate, and ensure the highest quality of milk is being produced within the ability the customer’s facility.
Job Responsibility:
Provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers
Utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures, to monitor, evaluate, and ensure the highest quality of milk is being produced
Spending time at customer and potential customer’s locations monitoring and evaluating the parlor
Providing the Dairy Sanitation Service team with results of the audit and list of items for them to fix or replace
Provide technical sales and support for dairy Sanitation Sales and Service teams
Provide consultants with information regarding the value and technical benefits of the Micro Milk Quality management program
Establish contacts and build strong relationships with dairy consultants
Focus on the application of Micro’s Milk Quality to different milking procedures
Furnish customer/Service team support for Milk Quality program implementation and continued performance
Coordinate comprehensive technical training and support for both Micro employees and dairy customers
Interact with leadership, sales and operation teams to assist in reaching business growth goals
Work with dairy customers to implement new products and/or investigate uses for existing products
Utilize experience in dairy Sanitation to assist Dairy Sanitation Service Team and dairy customers
Present technical information to sales & operation teams
Troubleshoot issues with Milk Quality at the customer’s location
Deliver information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies
Provide knowledge / training for PDSR team
Develop and oversee training programs and technical presentations
Educate PDSR team on Dairy Sanitation product use
Work closely with the Dairy Sanitation Service and Dairy Install teams to identify, evaluate, and implement new Dairy Sanitation products
Educate dairy PDSR/OSR teams on basic dairy Sanitation concepts
Develop and monitor dairy specific KPI’s for the evaluation and improvement of technologies and programs
Requirements:
A minimum of 5 years' experience in Dairy Sanitation/Milk Quality specifically in the dairy industry
Associates degree preferred
Strong communication skills
Experience needed to assess Milking equipment systems at the dairy
Ability to organize / Train/Communicate a team approach to understanding goals and execute on plan
Broad knowledge of Dairy Sanitation products for dairies and a strong understanding of Milk Quality troubleshooting
Proven sales experience in the dairy industry
Nice to have:
Bilingual a plus, but not mandatory
What we offer:
Medical, dental, and vision care
Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities