Migration Administrator Job at People 2.0 (Melbourne)

Job Description

An integral role in the Migration Department, the Migration Administrator will provide essential support to Migration Agents, forming collaborative relationships with clients to ensure all new visa enquiries are properly handled. The role supports Migration Agents throughout the lifecycle of the visa application until visa approval or the onboarding/offboarding of on-hired workers, engaging other team members when required.

Job Responsibility

Provide vital administrative support to Migration Agents and the Strategic Accounts Director
Assist Migration Agents by managing client enquiries and prioritising caseloads and deadlines
Efficiently manage client communications and client files
Provide payrolls and visa costs to clients
Assist in preparing and finalising agreements (Service Agreements for non-OHLA work, MSA, Schedules and Employment Contracts for OHLA work)
Send out agreements for signing
Send out instruction emails (in consultation with agents)
Collate documents from clients and applicants and follow up on missing items
Liaise with the Finance team to issue invoices and obtain payment updates
Assist with Labour Market Testing activity
Follow up on post-lodgement requirements such as police checks and health checks
Draft basic correspondence to the DOHA, including emails and letters
Maintain accurate and up-to-date client records on Migration Manager and other reports
Manage migration reports including OHLA and non-OHLA visa reports
Provide status reports to management and migration agents on a regular and ad hoc basis
Assist and manage enquiries from on-hire workers and billing organisations regarding onboarding and payrolls
Notify Immigration of on-hire workers’ cessation of work and update OHLA reports accordingly

Requirements

Strong administration background
Strong organisational and time management skills
Effective verbal and written communication skills
Attention to detail and ability to manage multiple tasks with accuracy
Familiarity with immigration laws and procedures
Proficiency in Microsoft Excel and general administrative systems
Prior experience in a migration support or administrative role is highly desirable
Exposure to client-facing environments and handling sensitive documentation
Experience working with visa applications or within a legal/compliance framework is advantageous

What we offer

An autonomous working environment where you can have ownership and accountability
An attractive salary
Hybrid working environment
Modern Melbourne CBD office
People 2.0 Paid Parental Leave
Training and development opportunities
Social activities, CSR initiatives and end-of-month celebrations
Fresh fruit, snacks and coffee
Day off on your Birthday & 2 additional ‘press pause’ days
Close-knit team with supportive leadership

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Migration Administrator

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