Middleware Specialist, Randstad

Randstad

Location:
Canada, North York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Middleware Specialist will provide operational support, incident management, service request fulfilment, and maintenance of middleware components in a large-scale shared hosting environment. This role demands hands-on experience with IBM WebSphere, Liberty, NDM, and cloud technologies like Kubernetes and Ansible. The specialist will ensure the smooth functioning of the middleware infrastructure supporting over 200 Java applications. Key responsibilities include incident triage, automation deployments, queue management, and change implementation. The position requires familiarity with DevOps practices, monitoring tools, and ITIL-based service management frameworks, including incident and change management processes.

Job Responsibility:

Manage operational support queues and respond to service requests and incidents
Perform basic triage and assign tickets to Tier 3 specialists as required
Fulfill service requests related to password resets, access provisioning, and tool access
Maintain middleware systems using tools like WebSphere, Liberty, and ITCAM
Develop and implement automation scripts for deployment and maintenance
Monitor compliance with SLAs and provide regular performance and incident reports
Support deployment to user test and production environments
Conduct knowledge transfer sessions and maintain operational documentation

Requirements:

10+ years of experience in systems and telecommunications, including RedHat Enterprise Linux V7+, UNIX Solaris V10, and Mainframe IMS Connect
Proficiency with IBM WebSphere Application Server, Liberty, NDM, and IBM DataPower
Hands-on experience with DevOps tools and CI/CD concepts (Jenkins, Ansible, Kubernetes)
Working knowledge of Remedy/eSMT or similar service management tools
Experience managing incidents and service requests in an ITIL-aligned environment
Exposure to scripting, automation, and cloud architecture concepts
Ability to support performance tuning, backups, clustering, and firewall configurations

What we offer:

Hands-on exposure to enterprise-scale hosting of 200+ applications
Opportunity to work with leading technologies like Kubernetes, Jenkins, WebSphere, Liberty, Ansible
Involvement in both cloud-based and on-premises middleware environments
Contribution to automation and DevOps pipelines
Hybrid work arrangement ensuring flexibility and collaboration

Additional Information:

Job Posted:
May 25, 2025

Expiration:
July 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Middleware Specialist

Randstad

Location:Canada, North York

Category:IT - Software Development

Contract Type:Not provided