Job Description:
We are looking for a Middle Software Developer with a strong Python background, solid experience with production services, and willingness to work with or gradually move toward TypeScript. The ideal candidate is not just a code executor, but an engineer interested in complex integrations, service reliability, real-time workflows, AI/LLM integrations, and infrastructure transformation. This role is a good fit for someone who wants to work in a small fast-scaling team, take ownership, and contribute to the core platform rather than just complete tickets. The customer is a product company developing a platform for automating customer communications using AI-based solutions. The team is small, fast-scaling, and operates with a low level of bureaucracy. The role involves direct communication with the customer team and a strong ownership-oriented engineering culture. The project is in an active development phase. The candidate will work on backend services, external provider integrations, and contribute to the ongoing development of the existing platform. The project is an agentic call center platform that uses Voice and Text AI agents to conduct real customer conversations, automate workflows, and integrate with CRMs and telecom providers. The platform helps businesses automate customer communication at scale, including bookings, call transfers, CRM workflows, messaging, and routing. From a technical perspective, the project is interesting because it includes Python to TypeScript migration, multi-LLM orchestration, real-time voice AI, low-latency workflows, MongoDB, Aurora, RabbitMQ, Redis, Docker/ECS, and a future migration to Kubernetes.
