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EveryMatrix is looking for a passionate and dedicated Middle Business Process Analyst to join the CasinoEngine team. The role involves coordinating and monitoring internal processes, leading new process designs, facilitating workshops, interpreting data, creating documentation, managing audits, aligning processes to standards, and designing process metrics.
Job Responsibility:
Coordinates and monitors internal department processes to identify solutions or make referrals
Leads new process designs
Facilitate discovery meetings and workshops with department subject matter experts and stakeholders
Interprets complex data and business metrics for relevant stakeholders
Create and maintain detailed process documentation, including process flows, procedures, and policies
Manages all audit requests
Aligns the processes & policies according to ITIL, ISO, and other standards
Design, monitoring and reporting of process metrics, and in addressing any issues that may arise
Requirements:
2+ years of experience as a Business Analyst, with a strong focus on business process design, analysis, and optimization
Proven ability to create and interpret BPMN diagrams, process flowcharts, and process mapping documentation
Solid understanding of the Software Development Life Cycle (SDLC), continuous improvement methodologies, and industry standards such as ITIL and ISO
Experience with Atlassian products (Jira, Confluence, etc.) is a strong advantage
Excellent analytical, problem-solving, and stakeholder communication skills
Fluency in English (written and spoken)
Ability to work effectively in a team and independently
What we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
3 sick leave days per year, no doctor's note required
30 medical leave days with medical allowance
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
Benefit from two Free Fridays each year, limited to one per quarter
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training
Gym allowance
Corporate English lessons
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old
On-site massages and frequent team-building activities