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Mid-Market Growth Manager

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Qualia

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Location:
United States , Austin

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Job Description:

We seek a Growth Manager to join our team as we continue to serve as a key partner in developing the expansion and retention strategies for the Mid-Market companies in our current install base. You will have the opportunity to work closely with various teams throughout the company and develop partnerships with large players in the real estate space. Qualia will be a key participant in enabling the next generation of real estate companies to thrive. You will be responsible for identifying growth opportunities, renewing annual contracts, driving revenue growth for our largest accounts, and adoption of Qualia's suite of digital real estate products.

Job Responsibility:

  • Strategically identify and facilitate new opportunities between Mid-Market Accounts and Qualia within current install base
  • Work on highly visible projects requiring collaboration with multiple teams
  • Leverage Qualia's suite of digital real estate products and ecosystem to drive revenue growth and adoption
  • Prepare go-to-market strategies for Mid-Market Accounts
  • Develop and execute continuous, client-based communications to monitor success, adoption, and satisfaction
  • Align with internal and external product teams to implement Qualia's products
  • Drive revenue growth by managing entire renewal process and identifying upsell opportunities
  • Achieve monthly revenue targets for renewals and upsell/cross-sell
  • Proactively identify at-risk accounts and implement strategies to mitigate churn
  • Partner with Customer Success Managers, Deal Desk, Finance, Product, and other cross-functional teams

Requirements:

  • 4+ years experience in a sales, renewals, or customer success role
  • Experience in the technology space (vertical SaaS experience is a plus)
  • Deep, holistic knowledge of tech and business to evaluate and act on growth opportunities
  • Project management experience leading growth strategy for multiple initiatives simultaneously
  • Product management knowledge to strategically understand user interaction with the product
  • Proven ability to cultivate and maintain strong relationships with C-Suite executives
  • Experience in a customer-facing role maintaining successful relationships leading to exceptional satisfaction metrics
  • Skilled at working with cross-functional teams to execute new product initiatives and develop partnerships
  • Strong negotiation skills and ability to navigate complex, multi-stakeholder sales processes
  • Ability to develop and execute strategic account plans for sophisticated customers
  • Comfortable managing ambiguity and adapting approach based on customer needs
  • Excellent communication skills with ability to tailor messaging for different audiences
  • Based in Austin, TX, with ability to work in the office a minimum of 3 days per week

Nice to have:

vertical SaaS experience

What we offer:
  • Comprehensive health plans
  • 401k program
  • Commuter benefits
  • Professional development
  • Parental leave
  • Flexible time off policy
  • Robust online onboarding program
  • Biweekly all hands meetings
  • Variety of internal virtual events

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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