Mid Market Growth Manager Job at Uber (London)

Mid-Market Growth Lead

We have a fantastic opportunity for a Mid-Market Growth Lead to join our growing...

Location

United Kingdom , London

Salary:

55000.00 GBP / Year

LDN Apprenticeships

Expiration Date

Until further notice

Requirements

Experience in apprenticeship sales or B2B sales
Confident, insight‑led communicator capable of challenging and advising customers
High levels of organisation, attention to detail and pipeline discipline
Ability to deliver professional and effective customer meetings
Collaborative team player
Growth‑minded, proactive and committed to personal development
Committed to high standards of execution and customer experience
Demonstrates commitment to our values and expected behaviours.

Job Responsibility

Deliver against an annual new-business target of c. £700k–£750k in sales value
Build, manage and progress a robust new-logo pipeline within Salesforce
Own opportunities through first deal close before structured handover to the Corporate Partnership Manager team
Execute high-quality discovery, qualification and proposal activity
Proactively identify, target and convert mid-market organisations aligned to LDN’s Ideal Customer Profile
Use insight-led, challenge-based selling approaches
Operate effectively across deal sizes, typically £15k–£60k starter programmes, with no upper limit
Engage confidently with single and multi-stakeholder buying groups
Build LDN’s presence within data, technology, analytics and transformation-led sectors
Develop understanding of sector-specific challenges and translate these into apprenticeship solutions

What we offer

25 days holiday plus bank holidays
Extra day of holiday for every year of service up to 3 years
Home working/flexible working (you will be expected to come into the office at least once a month)
Receive a company Apple MacBook
Workplace pension with 4% employer's contribution
Buy holiday entitlement
Discretionary company wellbeing days
Head Office near Vauxhall/Stockwell with free tea and coffee
Quarterly prizes for top performers in the business
Regular social events, including Summer and Christmas parties

Fulltime

Senior Mid-Market Growth Account Executive

Location

Chile , Santiago

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Native or Business Level English Proficiency: Mandatory for navigating global communications and stakeholder management.
4+ years of proven experience in sales: Specifically in B2B or SaaS environments, with a track record of managing full-cycle sales motions.
Proficiency in Salesforce: Experience using CRM data to drive decision-making and pipeline discipline.
Strategic Planning Experience: Demonstrated ability in building and completing territory and account plans that result in consistent quota attainment.

Job Responsibility

Lead and Navigate Complex Deals: Own the end-to-end sales motion for Mid-Market accounts, moving with urgency and discipline to qualify, educate, and close deals that scale.
Build Strategic Partnerships: Earn trust quickly with C-suite and key decision-makers, solving their specific business problems by articulating the deep value of the U4B platform.
Solve Through Ambiguity: Adapt your approach based on shifting market dynamics and client needs—using data to influence outcomes even when the path forward isn't immediately obvious.
Drive Territory Strategy: Construct and execute sophisticated account and territory plans to consistently exceed your quota and unlock new revenue streams within your book of business.
Collaborate Cross-Functionally: Navigate internal tension and influence without authority by partnering with Marketing, Product, and Legal teams to unblock deals and shape custom proposals.
Negotiate with Grit: Stay resilient through tough conversations and pricing pushbacks, crafting creative deal terms that capture value for both the client and Uber.
Identify and Scale Opportunities: Prospect into high-potential industries with a focus on impact, identifying patterns that allow us to close faster and more effectively.
Champion Implementation: Partner with post-sales teams to ensure a frictionless launch, ensuring that the promises made during the sales cycle translate into real-world impact for the customer.

Fulltime

Customer Success Manager, Mid Market

We are a team of passionate, 10X performers who are energized by making an impac...

Location

United States , Austin

Salary:

91800.00 - 143350.00 USD / Year

The Muse

Expiration Date

Until further notice

Requirements

5-7 years previous Customer Success management experience
You quietly outwork your peers, you are meticulous and obsessive about details and process
You perform at a high level consistently, not in spurts
Ability to quickly learn and communicate about technical topics and products
Ability to take ownership, work under pressure, and meet deadlines on time
Ability to challenge, recommend, and redirect teams, as well as manage customer expectations
Excellent presentation, communication (oral & written), and relationship-building skills, across all levels of management
Excellent people management skills, including the ability to influence, negotiate, and achieve results through others who are not direct reports

Job Responsibility

Become a product expert and a master of our customer success process
Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal
Effectively coordinate and lead the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering)
Create and maintain a customer success plan, tracking success initiatives
Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress
Identify and resolve potential renewal challenges to ensure a high renewal rate
Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows
Arrange and conduct Executive and CxO services-related discussions according to the account strategy
Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support
Collaborate closely with all functions of the business to ensure our customers are successful

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA With Employer Contribution
Fitness Subsidies
Mental Health Benefits

Fulltime

Account Manager, Mid Market (Italian Speaker, 12-Month Contract)

We're looking for an Account Manager. Mid-Market (Italian Speaker, 12-month cont...

Location

United Kingdom; Luxembourg , London; Luxembourg

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
Fluent in English and Italian
Proven success managing a customer portfolio
demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process
Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics
Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results

Job Responsibility

Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media
Manage the post-sale relationships, including multithreaded customer engagements. Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes
Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers. Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention
Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support
Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets
Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience
Report clients' feedback to manager and relevant internal stakeholders
Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks and maintain SFDC hygiene

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canadian benefits)
401k Plan with a company match (up to 4% of base salary) (US benefits)
Global Parental Leave: 26 weeks of full and partially paid leave for permanent employees after 12 months of employment

Fulltime

Mid-market growth account executive

As an Account Manager (GOE) on Uber for Business, you will be responsible for ma...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in a B2B, client-facing role (Account Manager, Account Executive, or similar), working against revenue targets and quota
Fluent in English and Dutch, with excellent written and verbal communication and interpersonal skills
Proven track record of driving account growth through upsell/cross-sell strategies and strong relationship management
Confident using data and insights for decision-making and consultative selling
comfortable with dashboards and performance metrics
Experienced with Salesforce and modern, AI-driven sales tools (for example Gong) to optimize the sales cycle is a plus
Familiarity with reporting/BI tools such as Query Builder or Looker Studio, and strong organization, project management, and time management skills in a fast-paced environment.

Job Responsibility

Own post-sale relationships with high-growth, top-tier Uber for Business accounts, acting as a trusted advisor on the full product suite
Grow and retain a book of business by identifying expansion opportunities, upselling and cross-selling, and consistently exceeding revenue quotas
Partner with Implementation Leads to execute successful launches and rollouts for new and existing enterprise programs
Work cross-functionally with Product, Sales, Marketing, Operations, and Support to drive efficiencies and improve the end-to-end account lifecycle
Analyze customer data, trends, and feedback to derive actionable insights and lead strategic business reviews with clients
Continuously refine internal playbooks, tools, and processes to achieve operational excellence and scale best practices across the team
Lead contract negotiations and renewals with a value-first mindset
Use Salesforce and other tools to forecast pipeline, track progress, and report results

Customer Success Manager - Mid Market

You’ll be in on the ground floor of a company that’s building software that uniq...

Location

United Kingdom , London

Salary:

Not provided

Assembled

Expiration Date

Until further notice

Requirements

3+ years of experience in customer-facing, operational, and start-up environments
Relationship building & managing up
Grit, determination and tenacity
Track record for getting things done
Ability to think strategically while being in the weeds
Growth mindset
Great team member
Willing and able to travel to meet with customers in person

Job Responsibility

Manage a portfolio of Mid-Market customers
Project-manage customer initiatives with internal & external stakeholders
Proactively monitor and manage the health of the customers
Drive high-impact, cross-functional projects
Be hands-on with the product to ensure customers are fully educated
Drive customer renewals and mitigate churn
Identify and execute on areas of growth and expansion

Fulltime

Senior Manager, Mid Market Sales

Ironclad is looking for a Senior Manager, Mid-Market Sales to lead a high-perfor...

Location

United States , New York City

Salary:

300000.00 - 350000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

Deep knowledge of a complex sales process with 8+ years of B2B SaaS sales experience
3–5+ years of people management leading Mid-Market new business teams
Experience closing and coaching Sales Reps on 6-figure deals
Personal history of repeatedly exceeding past individual contributor quota
Great people skills and shown ability to recruit, hire, and manage talented people
Able to build scalable processes and has the analytical skills to optimize them over time
Blend strategy and execution
Highly effective communicator with strong EQ and influencing skills
Experience using modern sales tools such as Linkedin, Salesforce, etc.
Eager for a very hands-on role

Job Responsibility

Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure repeatable, predictable above-quota results
Build, measure, and optimize a repeatable sales process
Recruit, hire, and manage a growing team of experienced Account Executives
Empower your team with scalable systems and repeatable processes
Train and assist sales reps in closing complex transactions
Create a team culture that’s positive, motivating, and performance-driven
Develop specific and targeted goals within each demand team
Track and report key growth metrics
Find innovative and creative ways to improve and increase performance
Plan resource allocation, forecast growth, and monitor pipeline

What we offer

100% health coverage for employees (medical, dental, and vision)
75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven
Paid time off
Monthly stipends for wellbeing, hybrid work, and cell phone use
Mental health support through Modern Health
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events

Fulltime

Customer Success Manager - Mid Market

The Mid-Market Customer Success Manager is tasked with working with our growing ...

Location

United States , New York City

Salary:

105000.00 - 130000.00 USD / Year

Assembled

Expiration Date

Until further notice

Requirements

3+ years of experience in customer-facing, operational, and start-up environments
Relationship building & managing up
Grit, determination and tenacity
Track record for getting things done
Ability to think strategically while being in the weeds
Growth mindset
Great team member
Willing and able to travel to meet with customers in person

Job Responsibility

Manage a portfolio of Mid-Market customers
Project-manage customer initiatives with internal & external stakeholders
Proactively monitor and manage the health of the customers
Drive high-impact, cross-functional projects
Be hands-on with the product to ensure customers are fully educated
Drive customer renewals and mitigate churn
Identify and execute on areas of growth and expansion

What we offer

Stock options
Full range of medical, financial, and/or other benefits

Fulltime

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Mid Market Growth Manager

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