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As an Account Manager (GOE) on Uber for Business, you will be responsible for managing several accounts across the high-growth, top-tier segment. You will own the relationship with clients post-sale and launch and will be responsible for retaining and driving revenue within your book of business through upselling and cross-selling different solutions within the Uber for Business product suite. Your product expertise will make you uniquely qualified to consult with customers, provide recommendations, and create a partnership experience that focuses on mutually beneficial initiatives that drive expansion.
Job Responsibility:
Own post-sale relationships with high-growth, top-tier Uber for Business accounts, acting as a trusted advisor on the full product suite
Grow and retain a book of business by identifying expansion opportunities, upselling and cross-selling, and consistently exceeding revenue quotas
Partner with Implementation Leads to execute successful launches and rollouts for new and existing enterprise programs
Work cross-functionally with Product, Sales, Marketing, Operations, and Support to drive efficiencies and improve the end-to-end account lifecycle
Analyze customer data, trends, and feedback to derive actionable insights and lead strategic business reviews with clients
Continuously refine internal playbooks, tools, and processes to achieve operational excellence and scale best practices across the team
Lead contract negotiations and renewals with a value-first mindset
Use Salesforce and other tools to forecast pipeline, track progress, and report results
Requirements:
Minimum 3 years’ experience in a B2B, client-facing role (Account Manager, Account Executive, or similar), working against revenue targets and quota
Fluent in English and Dutch, with excellent written and verbal communication and interpersonal skills
Proven track record of driving account growth through upsell/cross-sell strategies and strong relationship management
Confident using data and insights for decision-making and consultative selling
comfortable with dashboards and performance metrics
Experienced with Salesforce and modern, AI-driven sales tools (for example Gong) to optimize the sales cycle is a plus
Familiarity with reporting/BI tools such as Query Builder or Looker Studio, and strong organization, project management, and time management skills in a fast-paced environment.
Nice to have:
Self-starter mentality with a bias for action and ownership over your market
Strong ability to prioritize and follow through on high-impact activities
Proven negotiation skills with a focus on long-term value