Mid Market Account Manager Job at 360Learning

Mid Market Account Manager

Woflow’s Account Management team serves as the key point of contact for our cust...

Location

United States , San Francisco; New York City

Salary:

Not provided

Woflow

Expiration Date

Until further notice

Requirements

8+ years of experience in a client-centric role with demonstrated success in building and growing strong cross-functional relationships with large global enterprises (preferably working with technical B2B products)
Ability to collaborate closely with Woflow’s technical team to ensure product delivery is timely and successful (including launches, POCs/pilots, technical escalations, etc.)
Curiosity in AI and creativity in proposing innovative solutions to clients to grow revenue and decrease costs
Experience managing large and complex clients, as well as a proven aptitude in navigating challenging customers and situations with ease
Excellent verbal and written communication skills – you can put together and lead external presentations that inspire confidence, as well as drive internal conversations that lead to successful outcomes for customers
Well-established familiarity with all aspects of a highly technical product that changes quickly, as well as comfort with managing technical details (APIs, data structures, etc.)
Global mindset. You will work across multiple time zones and cultures, and collaborate closely with contacts from a wide variety of backgrounds
Strong interest in AI, eCommerce and B2B software, with deep industry knowledge that is driven by enthusiasm, intellectual curiosity, and tenacity

Job Responsibility

Develop and grow strong relationships with customers, identifying key stakeholders and building connections with both core teams (everyday users of our solutions) as well as influential leaders within the broader organization
Oversee partnership, commercial, and technical matters (both strategic and tactical)
create and implement strategies to boost customer product adoption, engagement, and growth at scale, ultimately driving revenue and mutually beneficial outcomes
Lead all major partnership initiatives, including regular touchpoints, business reviews, technical escalations, and ongoing projects
ensure expectations and SLAs are met through a thorough understanding of customer goals / KPIs
Serve as a trusted advisor to the customer and educate them on the use and benefits of additional products, as well as our industry more broadly
Advocate for customers to internal teams. Share customer feedback and insights to Product, Operations, Engineering, Support, and Sales on the innovation and improvement needed to elevate Woflow’s offerings to provide better support
Help manage all technical aspects of partnerships
propose thoughtful solutions to technical hurdles and drive effective product implementations with a deep understanding of Woflow’s integration and configuration options
Dependent upon your accounts, ~10% domestic and/or international travel expected

What we offer

Competitive salary & equity package
Unlimited PTO (we mean it!)
Comprehensive medical, dental, and vision insurance plans
STD, LTD, AD&D, and life insurance coverage
Free membership to TalkSpace, Teladoc and Health Advocate
Free annual membership to One Medical in participating regions
401(k) retirement plan with company matching
Pre-tax commuter benefits
Free equipment: laptop and home office stipend
Annual all expenses paid offsite - previous ones have been to Mexico City, New Orleans

Fulltime

Mid Market Account Manager

Location

Canada

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

Have you worked for a SaaS company for at least 2 years?
Do you have at least 2 years of B2B sales experience?
Are you authorized to work in Canada?

Fulltime

New

Enterprise Mid-Market Account Manager (Restaurant)

Location

Taiwan (ROC) , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

8+ years of experience in sales, account management, or business development, preferably managing large enterprise accounts
Proven track record of delivering commercial results and managing complex stakeholder environments
Strong relationship management and communication skills across internal and external stakeholders
Ability to think strategically while executing with precision and ownership
Demonstrated leadership capability, with a focus on coaching, team development, and raising performance standards
Resilient, results-driven, and highly accountable with strong ownership mindset
Fluency in Mandarin and English (written and verbal)

Job Responsibility

Own and grow a portfolio of top enterprise merchant accounts, driving revenue, retention, and long-term partnership value
Build and deepen senior-level relationships, aligning on shared goals, commercial strategy, and growth opportunities
Deliver against monthly and quarterly targets while developing scalable, portfolio-wide solutions
Identify opportunities for partners to digitally transform their businesses using Uber’s ecosystem (e.g., Ads, Uber Direct, platform integrations)
Analyze market trends, consumer behavior, and restaurant business models to unlock new growth opportunities
Collaborate cross-functionally with teams across Consumer, Delivery, Ads, and Product to execute integrated strategies
Balance strategic planning with hands-on execution, operating effectively at both high-level and in day-to-day account management

Fulltime

Mid-Market Account Manager — Aviation eLearning (Compliance-Based / Subscription Model)

We’re partnering with a highly respected provider of compliance-based eLearning ...

Location

United States

Salary:

120000.00 USD / Year

Sales Talent Inc

Expiration Date

Until further notice

Requirements

5–7+ years in account management, customer success, or revenue-facing roles
Experience managing a portfolio of accounts (not limited to a small book)
Background in subscription, SaaS-style, or recurring revenue models preferred
Strong executive presence with ability to engage senior stakeholders
Comfortable in evolving environments with developing processes and structure
Curious, proactive, and energized by building and improving systems
Willingness to travel (~20–30%)

Job Responsibility

Manage and grow a book of ~75 mid-market accounts ($10K–$100K ACV)
Drive net revenue retention through renewals, expansion, and contract optimization
Lead customer relationships post-sale, partnering with technical specialists and support
Execute account planning, forecasting, and customer engagement cadence (QBRs, renewals)
Transition customers to multi-year, per-user subscription contracts
Collaborate cross-functionally with sales, finance, product, and support teams

What we offer

Full benefits

Fulltime

Mid-Market Account Manager

The Senior Mid Market Sales Executive must have prior experience selling enterpr...

Location

United States

Salary:

85000.00 - 100000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

5+ years of direct B2B software solution sales experience
Proven and consistent track record of building accurate sales pipelines and forecasts, and meeting and exceeding sales quotas
Flexible team player able to work in a fast-paced working environment with self-initiative
Excellent verbal and written communication skills
Candidate must be a strong hunter
Experience negotiating with C-level Executives and technology decision influencers, leveraging Value-Based Selling Techniques
Knowledgeable advisor to clients and prospects with a well-developed consultative selling style
Adhere to the highest standards of integrity and professionalism
Proven track record of achieving annual quota 1+ times and at least 6 quarters
Demonstrated exceptional understanding of the BlackLine Solution

Job Responsibility

Contribute as a member of the mid-market team to achieve the overall strategic group objectives
Establish effective sales strategies and tactics that result in new account business generation
Achieve or exceed monthly sales quotas, including deals closed, users added and conversion time
Meet prospecting and business development goals, including call volume and pipeline building
Convert prospects to clients by fielding pre-qualified opportunities, conducting discovery and building relationships, using best practices to maximize the sales process
Collaborate with demand generation and marketing to expand pipeline and increase sales velocity
Document daily activity in Salesforce and build and maintain accurate pipeline
Develop and maintain territory business plan and deliver accurate weekly, monthly and quarterly forecast commitments to sales management
Presentation development and delivery to all level of management including accounting professionals, C Level Finance Executives and IT
Ability to travel within North America 35% of the time to visit prospects in territory, regional events and conferences

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

Mid-Market Account Manager

This is a pure growth role, you'll own a portfolio of 50 mid-market biopharma, m...

Location

United Kingdom of Great Britain and Northern Ireland , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

5+ Years of B2B sales is required
ARR sales is preferred
industry sales is a bonus
Top performers without pharma experience are welcome to apply
Proven hunter with experience as an Account Executive, Business Development Executive, or Sales Development Representative
Account management experience focused on growing accounts as well as retaining and servicing customers at a high level
Foster long-term strategic relationships with key client stakeholders to renew your book of business
Proven track record of target achievement
Seller must have strong discovery skills to execute a consultative sale
Driven, competitive, assertive, intellectually curious, and gritty sales professionals

Job Responsibility

Own a portfolio of 50 mid-market biopharma, medtech, and/or professional services accounts, with full responsibility for upsell, expansion, and renewal
Grow and maintain an existing client base by closing upsell sales and growing and retaining existing contracts
Foster long term relationships and strategically map, plan, and execute a renewal plan to strengthen the retention for each of your 50 accounts
Be responsible for the full sales cycle and leverage sales support teams and other internal resources as needed
Achieve monthly sales targets for both upsell and renewals
Achieve weekly KPIs to stay on track to achieve your specific goals
Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas, and contingency plans
Continually improve your product and industry knowledge while also understanding client pain points
Compete and collaborate with colleagues of all levels proactively, positively, and professionally
Work with C-suite, vice president and director level personas

What we offer

High growth, ambitious environment that offers unlimited opportunities for success
Tailored training and development plans, including LinkedIn Learning and ongoing Learning and Development opportunities
Competitive base salary plus OTE and attractive, uncapped commission structure
Generous PTO policy
Health, Dental and Vision insurance
Pet Insurance
Company sponsored Life insurance, AD&D, STD, and LTD
Maternity and Paternity leave
401k Match
Corporate gym rates

Fulltime

Account Manager, Mid Market (Italian Speaker, 12-Month Contract)

We're looking for an Account Manager. Mid-Market (Italian Speaker, 12-month cont...

Location

United Kingdom; Luxembourg , London; Luxembourg

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
Fluent in English and Italian
Proven success managing a customer portfolio
demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process
Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics
Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results

Job Responsibility

Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media
Manage the post-sale relationships, including multithreaded customer engagements. Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes
Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers. Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention
Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support
Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets
Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience
Report clients' feedback to manager and relevant internal stakeholders
Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks and maintain SFDC hygiene

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canadian benefits)
401k Plan with a company match (up to 4% of base salary) (US benefits)
Global Parental Leave: 26 weeks of full and partially paid leave for permanent employees after 12 months of employment

Fulltime

Mid-Market Account Manager

We’re partnering with a highly respected provider of compliance-based eLearning ...

Location

United States

Salary:

120000.00 USD / Year

Sales Talent Inc

Expiration Date

Until further notice

Requirements

5–7+ years in account management, customer success, or revenue-facing roles
Experience managing a portfolio of accounts (not limited to a small book)
Background in subscription, SaaS-style, or recurring revenue models preferred
Strong executive presence with ability to engage senior stakeholders
Comfortable in evolving environments with developing processes and structure
Curious, proactive, and energized by building and improving systems
Willingness to travel (~20–30%)

Job Responsibility

Manage and grow a book of ~75 mid-market accounts ($10K–$100K ACV)
Drive net revenue retention through renewals, expansion, and contract optimization
Lead customer relationships post-sale, partnering with technical specialists and support
Execute account planning, forecasting, and customer engagement cadence (QBRs, renewals)
Transition customers to multi-year, per-user subscription contracts
Collaborate cross-functionally with sales, finance, product, and support teams

What we offer

Full benefits

Fulltime

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Mid Market Account Manager

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