CrawlJobs Logo

Mid Market Account Manager Team Lead

United Kingdom, London 65000.00 - 80000.00 GBP / Year · Job Posted December 13, 2025
Apply Position
Job Link Share

Job Description

As the Mid-Market Account Management Team Lead, you’ll be responsible for leading a team of Account Managers who manage our mid-market customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow mid-market accounts, and drive measurable business outcomes.

Job Responsibility

  • Lead, mentor, and develop a high-performing team of Mid-Market Account Managers
  • Drive team performance to achieve renewal, retention, and expansion targets
  • Manage a select portfolio of strategic mid-market accounts to model best-in-class customer engagement
  • Guide your team in developing and executing account plans that promote long-term customer success and revenue growth
  • Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability
  • Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes
  • Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn
  • Report on team KPIs and business metrics, providing insights and recommendations to senior leadership
  • Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts

Requirements

  • 5+ years of experience in Account Management in a B2B SaaS or technology-driven company
  • Minimum of 1-2 years of experience leading a team
  • A proven record of achieving or surpassing renewal and expansion targets
  • Exceptional communication, coaching, and relationship-building skills
  • Strong analytical and problem-solving abilities
  • comfortable working with data to guide decisions
  • Experience using HubSpot CRM is highly desirable
  • Must have experience with MEDDIC
  • A proactive, collaborative approach and the ability to influence cross-functional teams
  • Passion for developing people, improving processes, and delivering exceptional customer value

Nice to have

Experience using HubSpot CRM is highly desirable

What we offer

  • 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
  • Hybrid working with two days a week from our dog-friendly Hoxton office
  • On-site gym and cycle to work scheme
  • Employee discount at over 100 retailers
  • Comprehensive private medical & dental cover with Vitality
  • Enhanced parental leave pay
  • Learning & development culture – £1,000 personal annual budget
  • We’re carbon-neutral and are working towards ambitious carbon reduction goals
  • Lots of team socials & activities
  • Annual team retreat

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Mid Market Account Manager Team Lead

8 matching positions

Account Executive, Mid-Market

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized c...
Location
Location
Singapore
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Quota-carrying Enterprise or Mid-Market Software Sales Experience with Singapore based customers
  • Experience growing mid-market accounts
  • Experience creating alignment and orchestrating internal account teams
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilising a CRM to achieve and correlate key performance metrics
  • Building and leading territory & strategic account plans
  • Experience leading or coordinating Account teams to drive successful customer outcomes
  • Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities
  • Proven track record of meeting or exceeding performance targets
  • Contributes to the overall team culture in a positive, impactful way
Job Responsibility
Job Responsibility
  • Develop and implement named Account or Territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
  • Developing and executing sales strategies to drive revenue growth within the mid-market segment
  • Prospecting and qualifying leads within the defined mid-market customer segment
  • Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions
  • Conducting product demonstrations and presentations to showcase the value proposition to potential clients
  • Presenting contracts, pricing, and terms with mid-market clients
  • Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction
  • Providing regular sales forecasts, reports, and updates to management
  • Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment
  • Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

Mid Market Account Executive

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized c...
Location
Location
Australia
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of quota-carrying Enterprise Software Sales Experience
  • Experience growing mid-market accounts (500+ employees)
  • Experience creating alignment and orchestrating internal account teams
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilizing a CRM to achieve and correlate key performance metrics
  • Building and leading territory & strategic account plans
  • Experience leading or coordinating Account teams to drive successful customer outcomes
  • Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities
  • Proven track record of meeting or exceeding performance targets
  • Contributes to the overall team culture in a positive, impactful way
Job Responsibility
Job Responsibility
  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
  • Developing and executing sales strategies to drive revenue growth within the mid-market segment
  • Prospecting and qualifying leads within the defined mid-market customer segment
  • Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions
  • Conducting product demonstrations and presentations to showcase the value proposition to potential clients
  • Presenting contracts, pricing, and terms with mid-market clients
  • Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction
  • Providing regular sales forecasts, reports, and updates to management
  • Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment
  • Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Fulltime
Read More
Arrow Right

Account Manager - Mid Market DACH

As an Account Manager in our strategic sales organization, you’ll own revenue gr...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
personio.com Logo
Personio SE & Co. KG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in sales or account management roles, with a proven track record of growing accounts and exceeding retention targets
  • Strong communicator who enjoys negotiating
  • Build and sustain relationships across diverse customer profiles
  • Background in client-facing roles (AM/CSM/Sales)
  • Thrive at the intersection of Solution Sales, Payroll, Product, Legal, and Finance
  • Drives ambitious outcomes with a growth mindset
  • Excel in fast-paced, evolving environments
  • Curious about applying AI/automation to sales and customer workflows
  • Business-proficient in German and fluent in English (written and spoken)
  • Bachelor’s degree or equivalent practical experience
Job Responsibility
Job Responsibility
  • Own a high-impact book of business: Build trusted relationships with key stakeholders across your portfolio. Own the full upsell cycle while sustaining strong retention
  • Drive revenue growth: Expand strategically through account growth and renewals—prioritize the highest-impact opportunities to exceed targets
  • Lead renewals like a pro: Run end-to-end renewal cycles: craft offers, negotiate terms, manage approvals, and document deal insights to protect and extend value for the customer and Personio
  • Drive expansion: Identify and prioritize upsell/cross-sell plays, run crisp discovery, deliver compelling demos, and negotiate to close. Simplify complex expansions and present clear ROI to champions and HR leaders
  • Win as one team: Orchestrate the right internal experts at the right time. Maintain tight alignment with CSMs to understand customer health, collaborate on strategy, and coordinate clear, consistent communication so every interaction is seamless
  • Be the voice of the customer, inside and out: Capture feedback and market signals, spot patterns, and channel them to Product/Engineering to influence the roadmap with real business impact
  • Forecast with discipline: Maintain spotless pipeline hygiene and precise monthly expansion and churn forecasts in SFDC. Build close plans, de-risk early, and communicate status with zero surprises
  • See risk early, act earlier: Detect downgrade and churn signals (adoption gaps, loss of executive sponsorship, competitive pressure) and execute structured save plays. Handle escalations with calm, solution-oriented leadership
What we offer
What we offer
  • Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
  • Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
  • Make an impact on the environment and society with 1 (fully paid) Impact Day
  • Receive generous family leave, child support, mental health support, and sabbatical opportunities
  • We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
  • 20 Flex Days per year to work remotely from other locations
  • Fulltime
Read More
Arrow Right

Account Executive - Mid Market

You’ll take full ownership of the end-to-end sales process — from initial outrea...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
perkbox.com Logo
Perkbox
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sales Proficiency
  • Consultative Selling
  • Communication Skills
  • Relationship Building
  • Problem-Solving Abilities
  • Time Management
  • Adaptability
Job Responsibility
Job Responsibility
  • Take full ownership of the end-to-end sales process
  • Work with Mid-Market companies (100-999 employees)
  • Consult with key stakeholders (HR and C-suite) to identify business challenges
  • Conduct Sales Presentations
  • Negotiate Contracts
  • Work directly with the SDR team
  • Successfully self-generate leads through outbound prospecting and networking
  • Collaborate with Internal Teams
Read More
Arrow Right

Senior Manager, Account Based Marketing

Step into a unicorn-stage AI company that’s bringing breakthrough technology to ...
Location
Location
United States
Salary
Salary:
150000.00 - 180000.00 USD / Year
80twenty.com Logo
80Twenty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of B2B marketing experience
  • 3+ years leading ABM initiatives with enterprise and/or mid-market audiences
  • Demonstrated success driving measurable pipeline and revenue impact through ABM programs
  • Strong understanding of enterprise sales motions, complex buying committees, and decision-making dynamics
  • Hands-on expertise with ABM platforms (6sense, Demandbase, Terminus, or equivalent) and CRM/marketing automation tools (Salesforce, HubSpot)
  • Proven ability to manage complex, multi-channel campaigns involving multiple stakeholders
  • Blend of creativity and analytical thinking, with a data-driven approach to optimization
  • Excellent communication and collaboration skills with cross-functional and sales partners
Job Responsibility
Job Responsibility
  • Lead the development of a multi-tiered ABM approach (1:1, 1:few, 1:many) that supports sales priorities and revenue growth goals
  • Collaborate with Sales and Revenue Operations to identify priority accounts and generate actionable account intelligence
  • Design and launch integrated campaigns leveraging personalized content, digital advertising, direct mail, executive programs, and events
  • Equip sales teams with messaging, playbooks, and tailored assets that enhance ABM outreach and accelerate pipeline movement
  • Define KPIs, analyze campaign effectiveness on pipeline and revenue, and continuously refine programs for maximum impact
  • Utilize ABM platforms (such as 6sense, Demandbase, or comparable tools) and connect them with the MarTech ecosystem for seamless execution
  • Partner with Product Marketing, Demand Generation, and Content teams to deliver tailored initiatives for target accounts
  • Build repeatable ABM processes—from account selection through reporting—that ensure sustainability and long-term growth
  • Fulltime
Read More
Arrow Right

Account Executive - New and Existing Business, Mid-Market

As the demand for workforce management solutions accelerates, ATOSS is seeking r...
Location
Location
Germany , Hamburg; Düsseldorf; Frankfurt; Stuttgart; München
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years of experience in new business sales or key account management for Associate Account Executive
  • 2-4 years full sales cycle experience with Software/SaaS focus or consulting background for Account Executive
  • 4+ years of relevant SaaS Sales experience, selling complex SaaS Solutions for Senior Account Executive
  • Technical affinity, a quick grasp of concepts, and strong analytical skills
  • Excellent communication and presentation abilities
  • A willingness to learn, enthusiasm, and strong team spirit
  • Fluency in German and strong proficiency in English
Job Responsibility
Job Responsibility
  • Existing Business: Take ownership of our customers who use our mid-market software solution
  • Proactively engage with your customers and build a strong network
  • Analyze customer needs and identify potential areas for improvement
  • Consultative Selling: Use your expertise in business processes and workforce management to convince champions and decision-makers of the benefits and ROI of our SaaS solution
  • Conduct high-quality software presentations and analyses. Showcase tailored solutions, not just features
  • Drive cross- and upselling with revenue responsibility, including module or location expansions and cloud transformation projects
  • Collaborate closely with consulting, product management, and other internal teams
  • New Business: Lead strategic prospecting and discovery to identify business challenges and align solutions
  • Acquire mid-sized clients (up to 1,000 employees) across various industries, offering variety and flexibility
  • Drive the full sales cycle, from lead qualification to negotiation and closing
What we offer
What we offer
  • Competitive Rewards: Including profit-sharing and employee stock program
  • Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
  • Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
  • Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
  • Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellpass membership
  • Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row
  • Fulltime
Read More
Arrow Right

Sr. Manager, Account Based Marketing

Step into a unicorn-stage AI company that’s bringing breakthrough technology to ...
Location
Location
Salary
Salary:
150000.00 - 180000.00 USD / Year
80twenty.com Logo
80Twenty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of B2B marketing experience
  • 3+ years leading ABM initiatives with enterprise and/or mid-market audiences
  • Demonstrated success driving measurable pipeline and revenue impact through ABM programs
  • Strong understanding of enterprise sales motions, complex buying committees, and decision-making dynamics
  • Hands-on expertise with ABM platforms (6sense, Demandbase, Terminus, or equivalent) and CRM/marketing automation tools (Salesforce, HubSpot)
  • Proven ability to manage complex, multi-channel campaigns involving multiple stakeholders
  • Blend of creativity and analytical thinking, with a data-driven approach to optimization
  • Excellent communication and collaboration skills with cross-functional and sales partners
Job Responsibility
Job Responsibility
  • Lead the development of a multi-tiered ABM approach (1:1, 1:few, 1:many) that supports sales priorities and revenue growth goals
  • Collaborate with Sales and Revenue Operations to identify priority accounts and generate actionable account intelligence
  • Design and launch integrated campaigns leveraging personalized content, digital advertising, direct mail, executive programs, and events
  • Equip sales teams with messaging, playbooks, and tailored assets that enhance ABM outreach and accelerate pipeline movement
  • Define KPIs, analyze campaign effectiveness on pipeline and revenue, and continuously refine programs for maximum impact
  • Utilize ABM platforms (such as 6sense, Demandbase, or comparable tools) and connect them with the MarTech ecosystem for seamless execution
  • Partner with Product Marketing, Demand Generation, and Content teams to deliver tailored initiatives for target accounts
  • Build repeatable ABM processes—from account selection through reporting—that ensure sustainability and long-term growth
Read More
Arrow Right

Mid-Market Account Executive

Bitwarden is expanding its sales footprint and is looking for a Mid-Market Accou...
Location
Location
Salary
Salary:
Not provided
bitwarden.com Logo
Bitwarden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent work experience
  • 4-8 years of outside high-tech IT sales experience
  • Experience at a high growth startup company is desirable
  • A proven track-record of driving continued partner growth and revenue
  • Knowledge and strong relationships with SMB and SME focused resellers and MSP partners within a multistate region
  • Ability to drive influence and build effective relationships with decision makers across all levels of partner organizations
  • Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team
  • Exceptional communication skills including listening, writing and public speaking
  • Can work in a fast paced, start-up environment
  • An avid channel leader who knows how to teach, enable and motivate partners to find and close business
Job Responsibility
Job Responsibility
  • Effective prospecting and lead management building a 3-5X pipeline within your territory
  • Predominant focus on closing business in companies with between 51 and 1000 employees
  • Managing and reporting a sales pipeline within our CRM, bringing the visibility of the revenue accurately, quarterly
  • Territory planning and any sales support required
  • Focus on activities and opportunities delivering short term and long-term revenue
  • Effective and regular networking to attract and influence Partner sales and grow our Partner relationships
  • Use your existing relationships to recruit and onboarding new partners, get them to agree to engage in proactive demand generation activities
  • Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
  • Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
  • Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
What we offer
What we offer
  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations
  • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software
  • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world
  • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development
  • Fulltime
Read More
Arrow Right