Mid Market Account Executive, PagerDuty

PagerDuty

Location:
United Kingdom, London

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

PagerDuty seeks a dynamic Mid-Market Account Executive to drive new business acquisition and account expansion within our mid-market segment ($50-500M revenue). Reporting to the Regional Sales Manager, you will own the entire sales cycle for net-new logo acquisition and initial account growth. You will leverage a modern tech stack and consultative approach to deliver consistent results. This role combines hunter and farmer responsibilities, requiring strategic prospecting skills and the ability to expand relationships after initial sales. The ideal candidate will bring a track record of successful new logo acquisition in the mid-market space and experience in solution selling and relationship development.

Job Responsibility:

drive new logo acquisition within assigned territory using a multi-channel prospecting approach
execute entire sales cycle from prospect to close for organizations with $50-500M in revenue
leverage sales intelligence tools (SFDC, Outreach/SalesLoft, DemandBase/6Sense) to identify and pursue high-potential opportunities
apply the MEDDICC framework to qualify and progress opportunities effectively
master PagerDuty's Command of the Message (COM) methodology to articulate value propositions that resonate with mid-market buyers
conduct discovery conversations to uncover technical and business challenges that align with PagerDuty's solutions
develop and present tailored solutions that address specific customer pain points and use cases
build consensus across technical and business stakeholders to drive decisions
create and execute 'land-and-expand' strategies within newly acquired accounts
maintain high levels of customer satisfaction through consistent engagement and follow-through
identify and pursue expansion opportunities within existing accounts
partner with customer success teams to ensure successful implementation and adoption
maintain accurate pipeline data and forecasts in Salesforce
prioritize opportunities effectively to maximize revenue potential
balance time between new logo acquisition and account expansion activities
document all customer interactions, next steps, and commitments

Requirements:

2-4 years of B2B software sales experience with proven success in new logo acquisition
1-2 years of full-cycle selling experience in mid-market SaaS sales
demonstrated proficiency with modern sales tools (SFDC, Outreach/SalesLoft, DemandBase/6Sense)
track record of consistently meeting or exceeding new business quotas
experience selling technical solutions to both business and technical buyers

Nice to have:

experience with solution selling methodologies (COM, MEDDICC)
strong understanding of DevOps, ITOps, or related technical domains
proven ability to build relationships with senior stakeholders
bachelor's degree in Business, Technology, or related field

What we offer:

competitive salary
comprehensive benefits package from day one
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave - 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
paid volunteer time off - 20 hours per year
company-wide hack weeks
mental wellness programs

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Mid Market Account Executive