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Mid-Level Customer Relations Specialist

United States, Dallas Employment contract 65000.00 - 100000.00 USD / Year · Job Posted June 01, 2026
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units ("Spirit Commercial"). Spirit Commercial designs and builds commercial aerostructures, including for Boeing Commercial Airplanes, one of Boeing’s three business units and the premier manufacturer of commercial jetliners for decades. Spirit Commercial’s core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminum manufacturing solutions.

Job Responsibility

  • Represents Company to internal and external customers by providing a world class customer service experience
  • Includes but not limited to managing orders from placement, following order all the way through, returns, any other issues for the life of the order
  • Works with all levels of leadership and cross functional team to secure product needs for customers
  • Authority to access production systems for managing customer sales orders & suppliers through inventory systems
  • Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing
  • Must be able to multitask under pressure
  • Must have strong communication and organizational skills
  • Can handle different priorities through effective escalation
  • Willingness to go above and beyond for the customer
  • Must be a team player and willingness to put the customer first
  • Areas are limited to commercial and un-classified military

Requirements

  • 6+ years of related experience
  • SAP experience
  • Experience with high visibility escalation paths
  • Experience with manufacturing or processing
  • Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint)

Nice to have

  • Bachelor's Degree
  • Experience with supply chain and/or logistics
  • Previous customer service experience in aircraft or other manufacturing

What we offer

  • competitive base pay
  • variable compensation opportunities
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • generous company match to your 401(k)
  • industry-leading tuition assistance program
  • fertility, adoption, and surrogacy benefits
  • up to $10,000 gift match when you support your favorite nonprofit organizations

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