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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units ("Spirit Commercial"). Spirit Commercial designs and builds commercial aerostructures, including for Boeing Commercial Airplanes, one of Boeing’s three business units and the premier manufacturer of commercial jetliners for decades. Spirit Commercial’s core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminum manufacturing solutions.
Job Responsibility
Represents Company to internal and external customers by providing a world class customer service experience
Includes but not limited to managing orders from placement, following order all the way through, returns, any other issues for the life of the order
Works with all levels of leadership and cross functional team to secure product needs for customers
Authority to access production systems for managing customer sales orders & suppliers through inventory systems
Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing
Must be able to multitask under pressure
Must have strong communication and organizational skills
Can handle different priorities through effective escalation
Willingness to go above and beyond for the customer
Must be a team player and willingness to put the customer first
Areas are limited to commercial and un-classified military
Requirements
6+ years of related experience
SAP experience
Experience with high visibility escalation paths
Experience with manufacturing or processing
Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint)
Nice to have
Bachelor's Degree
Experience with supply chain and/or logistics
Previous customer service experience in aircraft or other manufacturing
What we offer
competitive base pay
variable compensation opportunities
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work
generous company match to your 401(k)
industry-leading tuition assistance program
fertility, adoption, and surrogacy benefits
up to $10,000 gift match when you support your favorite nonprofit organizations