Mid Knowledge Manager Job at Amentum (Tampa)

Account Manager, Mid Market (Italian Speaker, 12-Month Contract)

We're looking for an Account Manager. Mid-Market (Italian Speaker, 12-month cont...

Location

United Kingdom; Luxembourg , London; Luxembourg

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
Fluent in English and Italian
Proven success managing a customer portfolio
demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process
Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics
Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results

Job Responsibility

Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media
Manage the post-sale relationships, including multithreaded customer engagements. Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes
Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers. Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention
Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support
Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets
Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience
Report clients' feedback to manager and relevant internal stakeholders
Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks and maintain SFDC hygiene

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canadian benefits)
401k Plan with a company match (up to 4% of base salary) (US benefits)
Global Parental Leave: 26 weeks of full and partially paid leave for permanent employees after 12 months of employment

Fulltime

Senior Manager, Mid Market Sales

Ironclad is looking for a Senior Manager, Mid-Market Sales to lead a high-perfor...

Location

United States , New York City

Salary:

300000.00 - 350000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

Deep knowledge of a complex sales process with 8+ years of B2B SaaS sales experience
3–5+ years of people management leading Mid-Market new business teams
Experience closing and coaching Sales Reps on 6-figure deals
Personal history of repeatedly exceeding past individual contributor quota
Great people skills and shown ability to recruit, hire, and manage talented people
Able to build scalable processes and has the analytical skills to optimize them over time
Blend strategy and execution
Highly effective communicator with strong EQ and influencing skills
Experience using modern sales tools such as Linkedin, Salesforce, etc.
Eager for a very hands-on role

Job Responsibility

Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure repeatable, predictable above-quota results
Build, measure, and optimize a repeatable sales process
Recruit, hire, and manage a growing team of experienced Account Executives
Empower your team with scalable systems and repeatable processes
Train and assist sales reps in closing complex transactions
Create a team culture that’s positive, motivating, and performance-driven
Develop specific and targeted goals within each demand team
Track and report key growth metrics
Find innovative and creative ways to improve and increase performance
Plan resource allocation, forecast growth, and monitor pipeline

What we offer

100% health coverage for employees (medical, dental, and vision)
75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven
Paid time off
Monthly stipends for wellbeing, hybrid work, and cell phone use
Mental health support through Modern Health
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events

Fulltime

Account Manager, Mid Market

We're looking for an Account Manager to manage, retain, and grow relationships w...

Location

Canada , Toronto; Vancouver

Salary:

65000.00 - 85000.00 CAD / Year

Hootsuite

Expiration Date

Until further notice

Requirements

Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
Proven success managing a customer portfolio
demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process
Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics
Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs

Job Responsibility

Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media
Manage the post-sale relationships, including multithreaded customer engagements
Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes
Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers
Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention
Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support
Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets
Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

Fulltime

Manager Mid Revenue Cycle - Clinician Services Support

This job description indicates the general nature and level of work expected of ...

Location

United States , Winston Salem

Salary:

51.05 - 76.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Relevant industry certification from an approved accrediting body
Bachelor’s degree in health information management, Healthcare Administration, or a related field, or equivalent experience
Minimum 8 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology, including 2+ years of leadership experience in a large integrated healthcare system
Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows
Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS)
Ability to organize, compile and analyze data from various sources
Strong understanding of EHR systems and other revenue cycle technology solutions
Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access
Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment
Proven ability to manage teams, coach staff, and foster a culture of continuous improvement

Job Responsibility

Lead and manage daily operations within the assigned function area, ensuring alignment with divisional and enterprise-wide goals
Evaluate processes to improve efficiency, enhance productivity, and support standardized best practices across the Mid-Revenue Cycle
Ensure adherence to regulatory requirements, accreditation standards, and organizational policies
Maintain confidentiality of patient records and report any perceived non-compliant practices to leadership or the Compliance Department
Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement
Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes
Engage with clinical, IT, Compliance, and Revenue Cycle leaders to integrate Mid-Revenue Cycle processes effectively, ensure regulatory compliance, and promote patient safety
Build and maintain relationships with key stakeholders to drive communication, problem-solving, and operational alignment
Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development
Provide training, feedback, and career growth opportunities to foster a high-performing and financially responsible workforce

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Account Manager, Mid-Market, Australia & New Zealand

The Mid-Market Sales team, part of the Small & Medium Business Group, is dedicat...

Location

Singapore , Singapore

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

3+ years of experience in marketing, account management, sales, or consulting
Effective communication and presentation skills
Experience cultivating client relationships
Expertise in analyzing data from various sources, both quantitative and qualitative, and presenting it clearly and concisely
Skill in developing actionable insights and storytelling through data visualization, with experience to deliver insights to audiences with varying levels of technical knowledge
Experience in collaborating, communicating, and influencing cross-functional teams
Experience prioritizing and managing tasks within a fast-paced environment
Fluency in English is required as this role will manage clients whose usual business language is English

Job Responsibility

Demonstrate a commitment to consultative sales in service of advertiser goals
Boost revenue and increase product adoption through achieving client objectives
Provide dedicated account management to advertisers
Become proficient in Meta's solutions tailored for businesses of all sizes and swiftly adapt recommendations to meet advertiser requirements
Develop and execute strategic plans to drive transformational advertiser growth with operational rigour
Lead account operations, including troubleshooting and escalations, to ensure prompt and effective resolution
Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
Lead external client education and consultations on existing best practices and future product solutions, in partnership with internal functional teams
Build and continue to refine your point of view on Meta products through regular self-education and discovery
Excel in a team-oriented and fast-paced environment, possess analytical skills, be proficient in navigating complex challenges and ambiguity to offer tailored solutions to clients

Fulltime

Account Manager, Mid-Market, Thailand

The Account Management team, part of the Small & Medium Business Group, is dedic...

Location

Singapore

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

3+ years of experience in account management, digital performance marketing, sales, or consulting
Effective communications and presentation skills
Experience cultivating sales skills and client relationships
Expertise in analyzing data from various sources, both quantitative and qualitative, and presenting it clearly and concisely
Skill in developing actionable insights and storytelling through data visualization, with experience to deliver insights to audiences with varying levels of technical knowledge
Experience in collaborating, communicating, and influencing cross-functional teams
Excel in a team-oriented and fast paced environment, possess analytical skills, be proficient in navigating complex challenges and ambiguity to offer tailored solutions to clients
BA/BS degree or Meta Social Media Marketing Professional Certification
Fluency in English and Thai is essential for success in this role as they will manage clients whose usual business language is English and Thai

Job Responsibility

Provide dedicated account management to advertisers
Demonstrate a commitment to consultative sales in service of advertiser goals
Boost revenue and increase product adoption through achieving client objectives
Become proficient in Meta's solutions tailored for businesses of all sizes and swiftly adapt recommendations to meet board advertiser requirements
Develop and execute strategic plans to drive transformational advertiser growth with operational rigour
Manage account operations, including troubleshooting and escalations, to ensure prompt and effective resolution
Work on initiatives with limited and defined scope and execute proactively
Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
Lead external client education and consultations on existing best practices and future product solutions, in partnership with internal functional teams
Build and continue to refine your point of view on Meta products through regular self-education and discovery

Account Manager, Mid-Market, Australia & New Zealand

The Mid-Market Sales team, part of the Small & Medium Business Group, is dedicat...

Location

Singapore

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

3+ years of experience in marketing, account management, sales, or consulting
Effective communications and presentation skills
Experience cultivating client relationships
Expertise in analyzing data from various sources, both quantitative and qualitative, and presenting it clearly and concisely
Skill in developing actionable insights and storytelling through data visualization, with experience to deliver insights to audiences with varying levels of technical knowledge
Experience in collaborating, communicating, and influencing cross-functional teams
Experience prioritizing and managing tasks within a fast paced environment
Fluency in English is required as this role will manage clients whose usual business language is English

Job Responsibility

Demonstrate a commitment to consultative sales in service of advertiser goals
Boost revenue and increase product adoption through achieving client objectives
Provide dedicated account management to advertisers
Become proficient in Meta's solutions tailored for businesses of all sizes and swiftly adapt recommendations to meet advertiser requirements
Develop and execute strategic plans to drive transformational advertiser growth with operational rigour
Lead account operations, including troubleshooting and escalations, to ensure prompt and effective resolution
Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
Lead external client education and consultations on existing best practices and future product solutions, in partnership with internal functional teams
Build and continue to refine your point of view on Meta products through regular self-education and discovery
Excel in a team-oriented and fast paced environment, possess analytical skills, be proficient in navigating complex challenges and ambiguity to offer tailored solutions to clients

Account Manager, Mid-Market, Vietnam

The Account Manager role is part of Meta’s Small & Medium Business Group, focuse...

Location

Singapore , Singapore

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent practical experience
3+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
Fluency in Vietnamese and English are required as this role will manage clients whose common business language is Vietnamese and English
Knowledge of the Vietnamese market as the role will manage clients within that region
Experience prioritizing and managing tasks within a fast-paced environment while maintaining strict attention to detail
Experience articulating complex data stories in simple language to customers via regular communication and presentation
Structured problem solving and quantitative analytical skills

Job Responsibility

Manage a portfolio of clients in Vietnam, with a focus on driving revenue and year-over-year growth of the clients to hit or exceed their own revenue goal
Build mutually beneficial relationships with advertisers to grow their spending on Meta platforms
Lead strategic conversations with small and medium clients and educate them on Meta's advertising solutions
Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Fulltime

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Mid Knowledge Manager

Job Responsibility

Requirements

What we offer

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