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Citi Logo Citi · Banking

Mid-Corp Relationship Manager

China, Shenzhen Employment contract · Job Posted April 30, 2025

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Job Description

The Mid-Corp Relationship Manager is a seasoned professional role requiring in-depth disciplinary knowledge and expertise. The individual will be responsible for managing client relationships, ensuring compliance with regulations, driving innovation in client solutions, and protecting Citi's assets and reputation as the first line of defense against credit risk.

Job Responsibility

  • Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
  • serves as clients' contact point and is responsible for managing internal departments to address any customer service issues
  • introduces solutions to clients in building and strengthening an effective portfolio
  • works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
  • works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate 'Know Your Client' (KYC) and other compliance deliverables are met
  • identifies cross-sell opportunities to deepen and increase share of wallet
  • drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
  • supports the Senior Relationship Managers in structuring deals that balance risk and reward
  • maximizes client experience by proactive sharing markets updates, trend and intelligence
  • assists Senior Relationship Manager or Team Leader in the research and identification of prospective clients
  • networks with clients to identify avenues for new business opportunities
  • prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department
  • actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective
  • ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
  • appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 5-8 years of experience
  • sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
  • demonstrates core credit skills
  • demonstrates an intermediate level of Early Warning Detection skills
  • demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
  • demonstrates advanced understanding of accounting principles, financial modeling and statement analysis
  • ability to work effectively in team setting
  • excellent interpersonal, communication and influencing skills
  • a self-starter, with positive/can-do approach, embraces changes and is bold
  • high level of energy, enthusiasm and motivation
  • highly focused, able to rapidly identify key priorities, clearly communicate the priorities
  • passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs
  • a proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
  • ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
  • able to quickly adapt priorities based on the latest data insights
  • must have a sharp business development focus and demonstrative innovative approaches
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