Microsoft Teams Telephony Expert Job at HSO (Remote)

Microsoft Teams Telephony Expert

Are you a Microsoft Teams Telephony Expert ready to shape the future of the digi...

Location

North Macedonia

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

10+ years in enterprise voice/UC
5+ years with Microsoft Teams Phone (Direct Routing, Operator Connect, Calling Plans)
Proven delivery of Teams Telephony integrated with contact center platforms
experience with Dynamics 365 Contact Center (preferred) or equivalent
Deep expertise with SBCs (AudioCodes/Ribbon), SIP, TLS/SRTP, certificates, media paths, NAT, SBC routing, and HA
Proficiency in Teams Admin (voice routing policies, dial plans, resource accounts), PowerShell (Teams module), Microsoft Graph / Cloud Communications API
Strong knowledge of CQD, Call Analytics, end‑to‑end voice quality troubleshooting
Network fundamentals: QoS/DSCP, VLAN, WAN optimization, firewall/NAT rules, bandwidth dimensioning
Security and compliance: call recording, retention, auditing, role-based access control
Excellent documentation, stakeholder communication, and vendor/carrier coordination

Job Responsibility

Architecture & Design: Design end‑to‑end Teams Phone architecture
Define SBC topology
Architect call flows
Define integration patterns with Dynamics 365 Contact Center
Produce detailed HLD/LLD, network requirements
Implementation & Configuration: Configure Teams Phone policies
Set up SBCs
Implement Contact Center voice integration
Script and automate provisioning
Configure call recording, retention

Integration Developer

Integration Developer - Hybrid, PA. Hybrid: Remote and on location work as neede...

Location

United States , Philadelphia

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

8+ years proven experience as a Senior developer or similar role with expert knowledge in integrating SAP, Microsoft Dynamics, Azure cloud solutions, and IVR systems and integrations with external systems, specifically in high volume contact center modernization projects
5+ years of hands on expertise in Payment Processing Applications development and maintenance, including newer digital payment methods on projects of various sizes and subject matters is required, but 8+ years’ of experience is preferred
3+ years of experience in backend development using GoLang
3+ years of experience in backend development using .Net
Strong understanding of RESTful API design and decentralized microservices architecture
Experience with containerization tools (Docker, Kubernetes)
Familiarity with cloud platforms (AWS, GCP, or Azure)
Proficiency with ADO, Git and version control workflows
Solid understanding of concurrency, memory management, and performance optimization in Go and .Net
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module

Job Responsibility

Responsible for connecting the different systems, applications, and technologies, including SAP S/4HANA, BRIM, Microsoft Dynamics 365, cloud telephony and IVR, web portals, mobile apps, middleware systems, document storage and retrieval solutions, cloud hosting, and more, to ensure they technically work seamlessly together for best in class performance
Design, develop, and maintain backend services using tools such as .Net, and Go (Golang)
Build and optimize APIs, microservices, and cloud native distributed systems
Collaborate with cross-functional teams to ensure seamless CI/CD pipelines and containerized deployments (Docker, Kubernetes) to deliver high-quality solutions on schedule and within budget
Write clean, maintainable, and well-tested code
Participate in code reviews and contribute to team knowledge sharing
Stay current with .Net, and GoLang best practices and emerging technologies, applying best practices towards leveraging on-demand open APIs
Design and develop scalable and resilient technical architectures to integrate SAP, Microsoft Dynamics, Azure cloud services, IVR systems, and external systems for tolling projects (e.g., payment gateways, backend databases, traffic management systems)
Provide hands-on technical leadership and mentorship to development teams, ensuring adherence to architectural principles, best practices, and industry standards
Utilize deep knowledge of Microsoft government and commercial cloud platforms (Azure) and SAP BRIM to architect solutions that comply with tolling industry regulations and operational requirements

New

User Access Administration Analyst

As a member of the Global IS Administration team, you will play a key role in en...

Location

Salary:

Not provided

Bryan Cave Leighton Paisner LLP

Expiration Date

Until further notice

Requirements

Minimum two (2) years IT support experience in a professional services environment
Law firm experience would be preferential
Degree in IT and additional IT certifications would be advantageous
Intermediate to expert level experience of Microsoft Active Directory, Exchange, Azure, and MS 365
Exposure to VOIP telephony systems
Intermediate to expert level experience using Windows and MS Office applications
Laser focused attention to detail
Requires the ability to communicate effectively with users at all levels in a calm, confident and professional manner
Must achieve consistently high levels of customer service and have a desire to constantly enhance client service delivery
Desire to constantly enhance own knowledge and actively share that knowledge with others

Job Responsibility

Support onboarding, transfers, and name changes by ensuring IS access permissions are provided within required time frames
Support offboarding of exiting employees by removing access within required timelines and in accordance with Technology Security procedures
Use and contribute to User Administration documentation and standard operating procedures
Document all work in ticket management systems as directed
Take ownership of customer issues and follow problems through to resolution
Ensure high levels of customer service, technical expertise, productivity, efficiency, and quality
Demonstrate high levels of personal organization to ensure deadlines are met effectively
Shares information and ideas in a timely, clear and productive manner with management, support team and other technical resource
Assistance with tracking of end-user hardware in accordance with our asset management procedures

What we offer

The chance to work with a dynamic client-focused, technology-driven team that is committed to delivering gold standard service

New

Expert presales Engineer (AV & Physical Security)

Expert presales Engineer (AV & Physical Security) for Giza Systems in Cairo, Egy...

Location

Egypt , Cairo

Salary:

Not provided

Giza Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (Electronics & Communication) or Computer Science
10 + years of experience, including 3-5 years of experience in Presales included experience in Africa & Middle east region
Excellent communications and presentations skills
Very good negotiations skills
Very good command of English language
Very good usage of Microsoft office products
Proficient in engaging with customers to gather and analyze their business and technical requirements related to enterprise networking, data center networks, unified communications, and collaboration technologies
Ability to recommend and implement collaboration platforms and technologies, including Cisco Webex, IP Telephony, video conferencing, and Contact Center solutions
Skilled in preparing comprehensive technical documentation, including proposals, Bills of Materials (BoMs), high- and low-level designs, compliance matrices, and solution architecture
Experience in conducting technical presentations in collaboration with sales and vendor teams

Job Responsibility

Designs highly technical solutions for the entire integrated solution components
Identifies the potential supplier(s) list for the provided solution(s)
Acts as a consultant/advisor for the salesperson and client in the complex technical issues and conducts presentations when required
Reviews the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation
Prepares technical write-up and associated drawings that describe the solution and highlight the advantages of the proposed solution
Studies the available solutions of the competitors to be able to provide the optimum solution emphasizing our strong points and hiding our weak points
Prepares technological trends analysis reports & new solution coverage report
Participates in customer meetings aimed to describe/discuss the proposed solution and highlight advantages over competitors
Ensures the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame
Contributes to the regular preparation and update of the offerings Portfolio

Fulltime

New

Commissioning Lead (Telecoms)

The Hook-Up and Commissioning Telecoms Lead shall provide oversight and directio...

Location

Qatar , Doha

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Bachelor’s degree in applied sciences or engineering
12 years’ experience with large-project commissioning in the Oil & Gas Industry
3 years of experience in a supervisory role
Knowledge and experience in discipline Hook-Up and Commissioning delivery processes and associated project phases
In depth knowledge of Telecoms design
Advanced knowledge in fibre optic and copper cable testing, results analysis and fault-finding activities
Advanced knowledge of networking fundamentals, cyber security, TCP/IP, LAN/WAN
Advanced knowledge of Radio systems (VHF/FM/AM), Access Control, Telephony, PAGA and CCTV hook-up and commissioning
Experience in troubleshooting general telecoms systems
Knowledge of offshore facilities and structures, onshore facilities, or yard operations

Job Responsibility

Provide oversight and direction to the project’s main contractor, sub-contractors and vendors, during the offshore hook-up and commissioning stages
Collaborate and interface with the HUC team, facilities team, EPC contractor and operations personnel
Provide technical guidance and expertise on Telecoms Equipment principles, codes, standards and coverage for EPC workshops, inspections and site testing
Support the change management process for HUC execution strategies
Supervise the review and approval of contractor procedures, ensuring accurate documentation of redlines throughout construction, hookup, pre-commissioning, and commissioning phases
Validate the optimization of project delivery, ensuring readiness for asset handover to the OESS team
Reports to Hook-Up and Commissioning Head
Support EPC PMT by reviewing critical documents and reports generated by the main subcontractor
Attend workshops/review meetings when requested
Analyse technical proposals and proposed deviations, assess exceptions and new technologies to ensure compliance with QELNG policies and procedures

Fulltime

New

Contracts & Rights Coordinator

The Contracts & Rights Coordinators support the Media & Entertainment Content te...

Location

United Kingdom , Leeds

Salary:

30000.00 - 37500.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Excellent attention to detail is essential
Strong and effective communication, interpersonal and influencing skills and an ability to build successful working relationships at all levels is a must
Ability to effectively manage competing priorities with a customer service approach
delivers quality even when reacting to changing circumstances
able to monitor own work to ensure it reaches successful completion
and plans ahead, anticipating potential problems
Contracts and data management experience is preferred
ideally in a media and/or legal environment
Ability to develop existing processes to meet the changing needs of the business and to continuously improve and develop understanding of new and innovative technologies
Proficient in using Google Suite e.g. Gmail, Sheets & Docs, Microsoft Office e.g. Excel and Word and workflow tools, such as Trello, Jira

Job Responsibility

Support in the end-to-end process from internal sign-off, preparing and issuing initial drafts of agreements and issuing signature copies of contracts and arranging for prompt signature
Ensure the timely and accurate input, update and maintenance of contracts and rights data into ITV’s systems to reflect new information and to apply updates to existing information
To act as a point of contact for all aspects of contracts and rights queries (internal & external), such as copyright clearance, underlying rights queries, industry and regulatory legislation, terms of trade, talent union and music agreements
Provide accurate and timely visibility of rights availability, including clearance and cost information, across the Media & Entertainment division
Build and maintain relationships with all internal stakeholders and external suppliers, managing enquiries with a first class customer service led approach
Support on ad-hoc projects as they arise and co-ordinate such projects across the Legal & Business Affairs team or ITV as required

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Senior Contracts & Rights Coordinator

To provide a comprehensive and first-class contracts and rights management servi...

Location

United Kingdom , Leeds

Salary:

37500.00 - 42500.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Supervisory skills and the ability to coach, develop and train team members is essential
Excellent attention to detail is essential
Strong and effective communication, interpersonal and influencing skills and an ability to build successful working relationships at all levels is a must
Ability to effectively manage competing priorities with a customer service approach
delivers quality even when reacting to changing circumstances
able to monitor own work to ensure it reaches successful completion
and plans ahead, anticipating potential problems.

Job Responsibility

Line manage, support and develop a team of Contracts & Rights Coordinators
set objectives, monitor team performance and serve as a positive role model embodying ITV values and behaviours
Drive processes efficiency, providing and encouraging creative solutions to advance the productivity of the team and ensure that the team is equipped with the resources required to operate as a successful contracts and rights management team
Manage the end-to-end process from internal sign-off, preparing and issuing initial drafts of agreements and issuing signature copies of contracts and arranging for prompt signature
Ensure all contract requests and enquiries are dealt with using a customer service led approach
Ensure the timely and accurate input, update and maintenance of contracts and rights data into ITV’s systems to reflect new information and to apply updates to existing information
To act as a point of contact for all aspects of contracts and rights queries (internal & external), such as copyright clearance, underlying rights queries, industry and regulatory legislation, terms of trade, talent union and music agreements
Build and maintain relationships with all internal stakeholders and external suppliers, managing enquiries with a first class customer service led approach
Support on ad-hoc projects as they arise and co-ordinate such projects across the Legal & Business Affairs team or ITV as required.

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Royalty statements Specialist

We’re looking for experienced and passionate Royalty Statement Specialists to jo...

Location

United Kingdom , Manchester

Salary:

28000.00 - 32000.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Proven experience in royalty accounting, finance, licensing, publishing, or similar data-heavy reporting roles
Strong proficiency in Excel/Google Sheets (including lookups, pivot tables and complex formulas) with demonstrable data analysis skills
Experience creating detailed royalty statements and/or managing end-to-end royalty payment processes
Ability to interpret contract or legal language relating to rights, payments, licensing or financial obligations

Job Responsibility

Prepare, calculate and issue accurate royalty statements in line with contractual terms, usage data and sales or distribution reports
Review, interpret and apply licensing, publishing and distribution agreements to ensure calculations meet contractual obligations
Collect, validate and reconcile usage data from multiple sources (e.g., sales reports, streaming data, third-party statements) to support robust and accurate reporting
Investigate discrepancies and resolve issues collaboratively with finance, legal, operations, external contributors and suppliers
Maintain and update royalty schedules, databases and records to ensure accuracy, completeness and compliance
Support month-end planning and deadlines by preparing required reports, reconciliations and documentation
Respond to queries from talent, agents, partners and internal teams with clarity and professionalism
Assist with internal and external audits by preparing supporting materials, reconciliations and explanations as required
Contribute to process and system improvements across data handling, reporting workflows and wider team efficiencies
Ensure all reporting activity complies with organisational policies, contractual requirements and industry standards

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

Microsoft Teams Telephony Expert

HSO

Location:
North Macedonia , Remote

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Description:

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Job Posted:January 15, 2026

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Job Posted:
January 15, 2026