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The Opportunity: We are seeking a Microsoft Teams Collaboration Engineer to support and enhance enterprise collaboration and conferencing environments across a large-scale technology organization. This role focuses on Microsoft Teams infrastructure, meeting room technologies, collaboration integrations, and operational support for enterprise communication platforms. The ideal candidate has strong experience with Microsoft Teams collaboration technologies, meeting room solutions, networking, and Power Platform integrations, along with the ability to troubleshoot and optimize enterprise collaboration environments.
Job Responsibility:
Configure, support, and optimize Microsoft Teams collaboration environments across enterprise platforms
Deploy and support Microsoft Teams Rooms (MTR) and video conferencing devices
Configure and manage Cloud Video Interop (CVI) integrations and conferencing solutions
Analyze meeting logs and troubleshoot collaboration, conferencing, and call quality issues
Develop and maintain Call Quality Dashboards and reporting solutions
Support integrations between Microsoft collaboration platforms and enterprise applications
Collaborate with infrastructure, networking, and operations teams to resolve platform issues and improve user experience
Support automation and workflow initiatives using Power Platform tools such as Power BI and Power Automate
Utilize Microsoft APIs and integration capabilities to support platform enhancements and operational efficiency
Maintain operational documentation, standards, and support procedures
Requirements:
5+ years of experience supporting Microsoft collaboration and infrastructure environments
Strong hands-on experience with: Microsoft Teams
Microsoft Teams Rooms (MTR)
CVI integrations
Enterprise conferencing technologies
Experience troubleshooting call quality, meeting performance, and collaboration platform issues
Strong understanding of networking concepts and cloud-based collaboration infrastructure
Experience with: Power BI
Power Automate
Microsoft APIs and integration frameworks
Familiarity with: Active Directory
SharePoint
OneDrive
Microsoft 365 administration
Strong analytical, troubleshooting, and communication skills
Nice to have:
Microsoft Teams or collaboration-related certifications