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Microsoft Surface Partner Specialist

United States, Chicago 20.19 - 27.89 USD / Hour · Job Posted February 14, 2026
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Job Description

The CDW Partner Specialist position is the first level of support for CDW Account Managers and/or the CDW Category Team. This role executes on partner programs and evangelizes partner offerings in terms of portfolio and solutions to Account Managers. The Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies, programs and resources available to them.

Job Responsibility

  • Point of contact for Account Managers in effectively and accurately assisting with technical or program questions
  • Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers
  • Identify ways to increase partner profitability through program utilization and solution selling
  • Achieve assigned revenue and profit goals that align to company objectives
  • Assist partners to execute the mutually agreed upon strategies between the partner and CDW through sales awareness activities
  • Educate Account Managers on the products and resources to help them become as self-sufficient as possible
  • Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
  • Completion of monthly scorecard tracking sales interactions
  • Obtain relevant industry and/or partner certifications and attend approved outside trainings
  • Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback
  • Adhere to ethical and fair business practices, following the CDW Way Principles
  • Maintain effective communications with all stakeholders
  • Participate in annual performance review and talent review processes
  • Maintain expense expectations
  • Travel as needed
  • Other special projects upon request

Requirements

  • Bachelor’s Degree or 3 years’ experience in sales or marketing
  • Strong communication skills
  • Passion for learning
  • Problem-solving abilities
  • Experience in technology sales or marketing
  • Relevant technical certifications
  • Ability to communicate effectively and in a constructive manner with management, peers and coworkers
  • Demonstrated group presentations skills
  • Motivated and self-starting
  • Ability to think creatively and develop proactive ideas to grow sales
  • Ability to focus on certain areas of technology driven by partner focus or company technology objectives
  • Ability to understand, remember, and apply oral and/or written instructions or other information
  • Ability to organize thoughts and ideas into understandable terminology
  • Ability to multi-task, organize and prioritize
  • Ability to apply common sense in performing job
  • Ability to understand and follow basic instructions and guidelines
  • Ability to travel as needed

Nice to have

Relevant industry or partner technical certifications

What we offer

Annual bonus target of 10% subject to terms and conditions of plan

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