Microsoft Intune Systems Administrator Job at Apex Systems (Indianapolis)

Job Description

We are seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments. This is not a traditional, siloed service desk role. The selected individual will operate effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains, owning problems end-to-end while balancing user experience, security requirements, and operational efficiency in a secure, enterprise-scale environment with federally regulated compliance requirements.

Job Responsibility

Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment
Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user-facing issues
Diagnose and address network connectivity issues such as access restrictions, firewall rules, DNS, VPN, and IP/Port/URL filtering
Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness
Operate effectively across multiple functions—including endpoint management, support, security, and asset management—without reliance on rigid team boundaries

Requirements

Bachelor's degree in information systems or a relevant field and 3+ years of practical experience
Ability to self-manage work tasks using M365 based tools
Demonstrated ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset
Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters
Practical experience managing enterprise desktops within a Microsoft Intune managed environment
Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment, including peripheral device management, asset management, and VOIP operations
Understanding and practical exposure to regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment with enterprise desktops and endpoints
Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment

What we offer

Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Other discounts
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for Consultants
Certified Career Coach

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