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Robert Half Logo Robert Half · IT - Software Development

Microsoft Dynamics ERP Business Analyst

United States, Minneapolis · Job Posted April 16, 2026
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Job Description

We are looking for an experienced ERP/CRM Consultant to join our dynamic team in Minneapolis, Minnesota. In this role, you will leverage your expertise in Microsoft Dynamics 365 Finance & Operations or AX 2012 to provide critical support and enhancements for our business systems. The ideal candidate will excel in troubleshooting, collaborating with cross-functional teams, and developing solutions that align with organizational needs.

Job Responsibility

  • Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality
  • Monitor and maintain automated business processes to ensure seamless operations of essential functions
  • Update and manage system data to maintain accuracy and integrity
  • Develop comprehensive training materials and deliver sessions to empower end users
  • Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions
  • Conduct discovery sessions to document business needs and translate them into functional design documents for development teams
  • Test, validate, and document system configurations and integration updates based on business requirements
  • Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage
  • Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives

Requirements

  • At least 2–3 years of experience with Microsoft Dynamics 365 Finance & Operations or AX 2012
  • Preferable background in supporting ERP systems within IT, software development, or data management teams
  • Familiarity with logistics, inventory, and warehouse processes, including product setup, warehouse configuration, and shipping workflows
  • Excellent verbal and written communication skills, capable of simplifying technical concepts for diverse audiences
  • Strong ability to thrive in fast-paced environments and adapt to changing priorities
  • Proficiency in client-side scripting and configuration management
  • Skilled in creating Business Requirement Documents and translating them into actionable solutions
  • Knowledge of Dynamics AX and Microsoft Dynamics 365 Finance & Operations systems

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
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