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We are seeking a highly skilled Microsoft Dynamics CRM Application Developer to serve as a subject matter expert responsible for the design, development, implementation, and ongoing support of enterprise Customer Relationship Management (CRM) solutions. This role focuses on building and enhancing Microsoft Dynamics CRM platforms, integrating them with other enterprise systems, and translating business requirements into scalable technical solutions.
Job Responsibility:
Serve as a subject matter expert (SME) for the design, architecture, and implementation of Microsoft Dynamics CRM solutions
Define logical, technical, and physical architectures for Dynamics CRM platforms
Design, develop, configure, and deploy Microsoft Dynamics CRM solutions to meet enterprise business requirements
Direct day-to-day administration, support, maintenance, monitoring, and customization of the Dynamics CRM environment
Gather and document requirements from non-technical business users and translate them into technical designs and functional specifications
Collaborate with business analysts, project managers, and technical teams to deliver effective CRM solutions
Develop and implement customizations, workflows, plugins, and integrations within Microsoft Dynamics
Integrate Microsoft Dynamics CRM with third-party applications, databases, and external systems
Assist with data migration activities to and from the Microsoft Dynamics CRM platform
Provide ongoing technical support and training to end users and development teams
Perform quality assurance, testing, and validation to ensure solutions meet user and business needs
Support project planning, scheduling, release management, and deployment of new CRM features
Requirements:
Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline
7+ years of experience in the IT industry
3+ years of experience serving as a technical expert within an IT organization
3+ years of hands-on experience developing in Microsoft Dynamics CRM
Strong proficiency in Microsoft Dynamics 365 CRM development and customization
Experience with JavaScript, C#, .NET, and web services
Knowledge of Dynamics 365 APIs and SDKs
Strong understanding of Customer Relationship Management (CRM) concepts and solutions
Experience with SQL, database management, and data migration techniques
Strong communication skills and ability to work effectively in a team environment
Nice to have:
Master’s degree in Computer Science, Information Systems, or a related field, or equivalent experience
Experience building Microsoft Dynamics CRM solutions from design through full lifecycle implementation
Strong understanding of CRM data modeling, workflows, and user interface customization
Familiarity with the Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Familiarity with Microsoft SharePoint integrations