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A Business Analyst with proven experience and strong exposure to Microsoft Dynamics 365 platforms is sought by a software company based near Wilmslow in Cheshire. As a Microsoft Dynamics Business Analyst you will report to the PMO Manager, and you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to the companies target operating model and growth strategy.
Job Responsibility:
Lead Business Requirements & Process Design
Support Core Systems & Broader IT Landscape
Integration & Transformation Initiatives
Continuous Improvement & Governance
Requirements:
At least 5-8 years proven experience as a Business Analyst with strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central)
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps)
Understanding of API/integration concepts (REST, middleware platforms such as Boomi)
Lean / continuous improvement mindset with experience working within a structured PMO environment
Experience supporting cross-functional system initiatives - Finance, HR, Commercial, Operations, IT
Demonstrable experience leading workshops and influencing stakeholders without direct authority
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance)
Experience supporting system implementations, rollouts, or integrations
Excellent analytical, documentation and stakeholder management skills
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment