Microsoft Dynamics 365 CRM Senior Developer / Tech Lead

• Perform feasibility assessments, planning, testing and technical documentation for our implementation teams on the Microsoft Dynamics platform
• Review business, functional and technical requirements and translate these into technical solutions
• Lead technical delivery of Dynamics FS implementations including security, integration, data migration and other solution components, while ensuring that application and solution design best practices are followed
• Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team
• Involved in designing solutions on Microsoft Dynamics 365 Customer Service/Sales/Service or Field Service
• Document, maintain and update governance documentation and best practices
• Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven)
• Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors
• Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions
• Optimize performance, troubleshoot issues, and ensure best practices in CRM development
• Support migration activities, including data migration, system upgrades, and environment management
• Participate in code reviews, enforce coding standards, and mentor junior developers
• Work with Azure DevOps for source control, CI/CD pipelines, and release management
• Good in Program Management
• Able to develop technical documentation and presentations and explain the benefits of designed solutions to stakeholders
• Able to make decisions on architectural design and analyze the impact on cost, performance, reliability and other KPIs
• Able to identify the strengths and weaknesses of designed solutions

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 8+ Years of Experience in Dynamics 365 CE/CRM Solution Design and development with a focus on Customer Service, Sales, Service or Field Service
• 8+ Years Development experience in Azure and a basic Web stack (.Net, C#, HTML, CSS, JavaScript) is required
• 8+ Years Experience in creating Plugins, Workflows and Custom Actions.
• 5+ Years Experience in customizations and integrations within the rest of Microsoft Ecosystem
• 4+ Years Experience in large-scale enterprise applications and design patterns

Experience in Field Service RSO (Resource Scheduling Optimization)