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Microsoft Dynamics 365 CRM Senior Developer / Tech Lead

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NTT DATA

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Location:
United States , Houston

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Microsoft Dynamics 365 CRM Senior Developer / Tech Lead role involves designing and implementing advanced customizations and integrations within Microsoft Dynamics 365. Candidates should have over 8 years of experience in Dynamics 365 development and Azure integrations. The position requires strong technical skills, leadership abilities, and a collaborative mindset to work with stakeholders and mentor junior developers.

Job Responsibility:

  • Perform feasibility assessments, planning, testing and technical documentation for our implementation teams on the Microsoft Dynamics platform
  • Review business, functional and technical requirements and translate these into technical solutions
  • Lead technical delivery of Dynamics FS implementations including security, integration, data migration and other solution components, while ensuring that application and solution design best practices are followed
  • Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team
  • Involved in designing solutions on Microsoft Dynamics 365 Customer Service/Sales/Service or Field Service
  • Document, maintain and update governance documentation and best practices
  • Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven)
  • Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors
  • Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions
  • Optimize performance, troubleshoot issues, and ensure best practices in CRM development
  • Support migration activities, including data migration, system upgrades, and environment management
  • Participate in code reviews, enforce coding standards, and mentor junior developers
  • Work with Azure DevOps for source control, CI/CD pipelines, and release management
  • Good in Program Management
  • Able to develop technical documentation and presentations and explain the benefits of designed solutions to stakeholders
  • Able to make decisions on architectural design and analyze the impact on cost, performance, reliability and other KPIs
  • Able to identify the strengths and weaknesses of designed solutions

Requirements:

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
  • 8+ Years of Experience in Dynamics 365 CE/CRM Solution Design and development with a focus on Customer Service, Sales, Service or Field Service
  • 8+ Years Development experience in Azure and a basic Web stack (.Net, C#, HTML, CSS, JavaScript) is required
  • 8+ Years Experience in creating Plugins, Workflows and Custom Actions.
  • 5+ Years Experience in customizations and integrations within the rest of Microsoft Ecosystem
  • 4+ Years Experience in large-scale enterprise applications and design patterns

Nice to have:

Experience in Field Service RSO (Resource Scheduling Optimization)

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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