Microsoft Customer Insights Specialist Job at Inetum (Lisbon)

Sales Support Specialist

Join Our Client's Team as a Sales Support Specialist! Are you an enthusiastic an...

Location

United Kingdom , Tadley, Hampshire

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office and Salesforce
Excellent organisational, written, analytical, and problem-solving skills
Strong communication abilities to convey information effectively
Attention to detail and a thorough approach to tasks
The ability to thrive under pressure while multitasking and prioritising
A self-motivated attitude and a flexible, team-oriented mindset

Job Responsibility

Respond to inbound sales inquiries via phone, email, or CRM systems
Maintain exceptional support for existing customers
Qualify leads and convert them into valuable sales opportunities
Follow up on marketing campaigns and nurture cold/warm leads
Keep our CRM updated with customer interactions and sales activities
Propose product solutions through direct calls, video meetings, or in-person discussions
Build and nurture lasting relationships with our valued customers
Handle customer queries, provide product information, and resolve any issues
Ensure high levels of customer satisfaction to encourage repeat business
Prepare and send tailored quotes based on customer requirements

What we offer

Be part of a supportive and enthusiastic team
Opportunities for growth and career advancement
Engage in a rewarding environment that values your contributions

Fulltime

Conference Operations Specialist

The Conference Operations Specialist is a full-time role based in Cluj-Napoca. Y...

Location

Romania , Cluj-Napoca

Salary:

Not provided

MDPI

Expiration Date

Until further notice

Requirements

A bachelor's degree or above in any subject, preferably in Tourism & Hospitality, Hotel or Event management
Experience in conference industry is preferred
Highly adaptable and fast learner, with the ability to perform effectively in fast-paced, dynamic, and high-pressure environments
Possess strong communication and coordination skills, with a passion for customer service and a proactive approach to understanding and meeting participants and stakeholders needs
Strong problem-solving skills, with the ability to respond to emergencies promptly and effectively
Proficient in Microsoft 365
Excellent online call etiquette and written communication skills
Proven ability to work well in a team but also initiative to work on your own
Willing and able to travel internationally when required

Job Responsibility

Pre-conference preparation & on-site delivery: Independently manage pre-conference preparation and ensure smooth and seamless on-site execution
Venue coordination: Oversee site selection, sourcing of accommodation, contract negotiation, and timely arrangement of catering and refreshments
Logistic coordination: Manage end-to-end logistical operations including procurement of required materials and transportation of conference-related items. Coordinate itineraries, accommodation, transfers, and other related arrangements
Event Setup: Ensure venue setup is completed on time and in full compliance with event specifications and requirements
On-site event delivery: Oversee and execute all aspects of the on-site conference, ensuring smooth operation in alignment with the event agenda
Participant experience management: and other customer service needs to ensure smooth and positive experience for all participants
Problem-solving & Participant support: Effectively manage on-site emergencies and promptly resolve participant inquiries, concerns, and complaints if any
Budget management: Oversee budget allocation to ensure optimal utilization of resources and identify opportunities for cost savings. Manage venue-related expense approvals with clear, standardized procedures to ensure cost control and compliance
Post-conference management: Independently oversee all post-conference tasks and processes to ensure thorough wrap-up, accurate reporting, and complete documentation
On-site venue teardown: Ensure all conference materials and setup equipment are removed and packed in an organized and timely manner

Fulltime

Account Technology Strategist

Synthesizes business insights and orchestrates global teams across the organizat...

Location

Philippines , Makati City

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience
6+ years experience in relevant customer industry
6+ years experience in digital transformation, or using technology to drive customer business outcomes

Job Responsibility

Synthesizes business insights and orchestrates global teams across the organization to deliver alternative solutions while applying deep expertise and thought leadership
Acts as a "virtual Chief Technical Officer" to provide Account Thought leadership, leverage deep knowledge of Microsoft's solutions, industry, and customer needs, and acts as the voice of the customer, industry, and team
Leads technology strategy formulation by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technical roadmaps, and translation of customer business objectives
Develops and drives opportunities, presents opportunities to the customer, and creates demand
Coaches peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities
Leads digital transformation using corporate and cross-industry resources, and partners with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions
Helps customer technical specialists sell Microsoft offerings
Maps technical customer requirements and business scenarios to Microsoft technology platforms
Orchestrates necessary teams and partners to ensure demand generation and establishes best practices for account planning
Delivers regular industry/technology briefings to customer technology senior decision-makers technical teams

Fulltime

Cloud Solution Architect - Cloud & AI Apps

We are looking to hire a hands-on Cloud Solution Architect (CSA) to join our div...

Location

Japan , Tokyo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Technology, Engineering, Technology Management
5+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience
Passion for technology and customer obsession
Displays strong technical program management, stakeholder and relationship management across senior leaders, partners, and customers
Enthusiasm towards leading technologies and motivation to learn and grow
Excellent verbal and written communication, analytical and presentation skills in Japanese as well as English

Job Responsibility

End-to-end ownership of Factory engagements to help customers jumpstart their Azure projects with no-cost deployment assistance
Provide Factory delivery oversight which includes being hands-on with delivery based on business requirements
Deliver proactive technical program management for Factory engagements by overseeing project execution and mitigating delivery risks, ensuring seamless coordination and successful outcomes for customers
Deliver Customer success on the Microsoft Cloud & AI Platforms with a special focus on driving velocity and enabling timely execution of high-value Factory delivery projects for customers based in the Japan area
Accountable for working with internal Microsoft stakeholders in the Japan Specialist Team Unit (STU) and Customer Success Unit (CSU) to deliver customer outcomes through Factory delivery projects
Orchestrate effective execution of Partner + Factory delivery to scale reach and impact across all customer segments
Drive the acceleration and removal of delivery blockers for Factory projects within Japan as the primary territory of responsibility
Act as a Cloud Factory Technical Lead to assist customers in Factory delivery projects to use GitHub Copilot App Modernization, an AI-assisted app modernization tool to execute supported code remediation jointly with customers and partners
Hands-on knowledge of release pipelines through GitHub Actions, Azure DevOps, GitLab
Able to perform repository migration from Azure DevOps to GitHub through proper assessment and planning of the migration process for customers

Fulltime

Communications Intern

As a Communications intern, you will help be responsible for the Microsoft image...

Location

Denmark , Copenhagen

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's Degree in Business, Engineering, Technology, or related field
Must have at least 1 semester/term remaining following the completion of the internship

Job Responsibility

Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams)
Engages with and/or leverages relevant partners to support business outcomes as appropriate. Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer
Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members
Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering. Responds to feedback and supports positive change within Microsoft
Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills

Parttime

Ux research intern

As an UX Research Intern, you will drive human-centered strategy, help set produ...

Location

India , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's Degree in Business, Engineering, Technology, or related field
Must have at least 1 semester/term remaining following the completion of the internship

Job Responsibility

Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes
Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams)
Engages with and/or leverages relevant partners to support business outcomes as appropriate
Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer
Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft
Identifies and begins developing relationships with customer team members
Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering
Responds to feedback and supports positive change within Microsoft
Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills

Product Design Intern

Come build community, explore your passions and do your best work at Microsoft w...

Location

United States , Redmond

Salary:

5610.00 - 11010.00 USD / Month

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Candidate must be enrolled in a full time bachelor's or masters program in an area relevant for the role during the academic term immediately before their internship
Must have at least one semester or term of school remaining following the completion of the internship

Job Responsibility

Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes
Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams)
Engages with and/or leverages relevant partners to support business outcomes as appropriate
Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer
Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft
Identifies and begins developing relationships with customer team members
Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering
Responds to feedback and supports positive change within Microsoft
Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills

Fulltime

New

Digital Solution Area Specialist, Manager

Do you enjoy managing on a high-performing, fast-paced sales team? Are you insat...

Location

United States , Chicago

Salary:

62.16 - 105.96 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience OR 9+ years of technology-related sales or account management experience
Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience OR 11+ years of technology-related sales or account management experience
6+ years of solution or services sales experience
3+ years of people management experience

Job Responsibility

People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring
Sales Excellence: Participates in regular strategic planning for their assigned territory
review plans via rhythm-of-business (ROB) meetings and aligns the plans of their team across departments
guides team to align their approach with sales excellence team
engages with external executives to bring a more strategic perspective into the planning portion of account planning
Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources
leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry
mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required
Oversees the end-to-end business across geographical regions

Fulltime

Microsoft Customer Insights Specialist

Inetum

Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 01, 2025

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Microsoft Customer Insights Specialist

Inetum

Location:Portugal , Lisbon

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:November 01, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Microsoft Customer Insights Specialist

Sales Support Specialist

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Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
November 01, 2025