Microsoft Customer Insights Specialist Job at Inetum (Lisbon)

Sales Support Specialist

Join Our Client's Team as a Sales Support Specialist! Are you an enthusiastic an...

Location

United Kingdom , Tadley, Hampshire

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office and Salesforce
Excellent organisational, written, analytical, and problem-solving skills
Strong communication abilities to convey information effectively
Attention to detail and a thorough approach to tasks
The ability to thrive under pressure while multitasking and prioritising
A self-motivated attitude and a flexible, team-oriented mindset

Job Responsibility

Respond to inbound sales inquiries via phone, email, or CRM systems
Maintain exceptional support for existing customers
Qualify leads and convert them into valuable sales opportunities
Follow up on marketing campaigns and nurture cold/warm leads
Keep our CRM updated with customer interactions and sales activities
Propose product solutions through direct calls, video meetings, or in-person discussions
Build and nurture lasting relationships with our valued customers
Handle customer queries, provide product information, and resolve any issues
Ensure high levels of customer satisfaction to encourage repeat business
Prepare and send tailored quotes based on customer requirements

What we offer

Be part of a supportive and enthusiastic team
Opportunities for growth and career advancement
Engage in a rewarding environment that values your contributions

Fulltime

Conference Operations Specialist

The Conference Operations Specialist is a full-time role based in Cluj-Napoca. Y...

Location

Romania , Cluj-Napoca

Salary:

Not provided

MDPI

Expiration Date

Until further notice

Requirements

A bachelor's degree or above in any subject, preferably in Tourism & Hospitality, Hotel or Event management
Experience in conference industry is preferred
Highly adaptable and fast learner, with the ability to perform effectively in fast-paced, dynamic, and high-pressure environments
Possess strong communication and coordination skills, with a passion for customer service and a proactive approach to understanding and meeting participants and stakeholders needs
Strong problem-solving skills, with the ability to respond to emergencies promptly and effectively
Proficient in Microsoft 365
Excellent online call etiquette and written communication skills
Proven ability to work well in a team but also initiative to work on your own
Willing and able to travel internationally when required

Job Responsibility

Pre-conference preparation & on-site delivery: Independently manage pre-conference preparation and ensure smooth and seamless on-site execution
Venue coordination: Oversee site selection, sourcing of accommodation, contract negotiation, and timely arrangement of catering and refreshments
Logistic coordination: Manage end-to-end logistical operations including procurement of required materials and transportation of conference-related items. Coordinate itineraries, accommodation, transfers, and other related arrangements
Event Setup: Ensure venue setup is completed on time and in full compliance with event specifications and requirements
On-site event delivery: Oversee and execute all aspects of the on-site conference, ensuring smooth operation in alignment with the event agenda
Participant experience management: and other customer service needs to ensure smooth and positive experience for all participants
Problem-solving & Participant support: Effectively manage on-site emergencies and promptly resolve participant inquiries, concerns, and complaints if any
Budget management: Oversee budget allocation to ensure optimal utilization of resources and identify opportunities for cost savings. Manage venue-related expense approvals with clear, standardized procedures to ensure cost control and compliance
Post-conference management: Independently oversee all post-conference tasks and processes to ensure thorough wrap-up, accurate reporting, and complete documentation
On-site venue teardown: Ensure all conference materials and setup equipment are removed and packed in an organized and timely manner

Fulltime

New

Communications Intern

As a Communications intern, you will help be responsible for the Microsoft image...

Location

Denmark , Copenhagen

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's Degree in Business, Engineering, Technology, or related field
Must have at least 1 semester/term remaining following the completion of the internship

Job Responsibility

Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams)
Engages with and/or leverages relevant partners to support business outcomes as appropriate. Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer
Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members
Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering. Responds to feedback and supports positive change within Microsoft
Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills

Parttime

Marketing Specialist

The Marketing Specialist will be part of the Institutional Marketing team that o...

Location

United States , Columbia

Salary:

49199.33 - 88841.36 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Three (3) plus years’ experience in marketing or advertising agency preferred
Strong project management and communication skills
Knowledge of offline and digital media
Innovative thinker, collaborative team player and skilled communicator
Ability to convey complex subjects to stakeholders in an understandable way
Expert knowledge of Microsoft Suite (Word, Excel, PPT)
Ability to work independently at a fast pace
Accuracy and accountability for work
Must be well organized and detail oriented

Job Responsibility

Develop annual marketing plan based on business goals (at university and program level) that align within the overall brand
Working closely with enrollment and media channel managers to develop marketing strategies, positioning and tactical execution
Determine how to improve awareness, lead flow and conversion
Collaborate with internal teams and agency partners on the development and optimization of media plans that will increase traffic, leads/inquiries, new students and revenue
Work with analytics team to use data-driven insights and analytics to track performance against initiative goals and inform strategic decision making
Work with internal teams responsible for day-to-day execution of projects across Adtalem’s online and offline media activities, ensuring timely coordination between brand, creative and operations
Compile and update product claims, key benefits, and differentiators
Manage execution of creativity in market with agencies including ensuring that creatives match brand guidelines and pass legal and regulatory approval
Create personalized content for each point along customer journey
Develop ongoing webinar content and coordinate execution with enrollment, faculty and events team

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays

Fulltime

Marketing Specialist

The Marketing Specialist will be part of the Institutional Marketing team that o...

Location

United States , Chicago

Salary:

49199.33 - 88841.36 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Three (3) plus years’ experience in marketing or advertising agency preferred
Strong project management and communication skills
Knowledge of offline and digital media
Innovative thinker, collaborative team player and skilled communicator
Ability to convey complex subjects to stakeholders in an understandable way
Expert knowledge of Microsoft Suite (Word, Excel, PPT)
Ability to work independently at a fast pace
Accuracy and accountability for work
Must be well organized and detail oriented

Job Responsibility

Develop annual marketing plan based on business goals (at university and program level) that align within the overall brand
Working closely with enrollment and media channel managers to develop marketing strategies, positioning and tactical execution
Determine how to improve awareness, lead flow and conversion
Collaborate with internal teams and agency partners on the development and optimization of media plans that will increase traffic, leads/inquiries, new students and revenue
Work with analytics team to use data-driven insights and analytics to track performance against initiative goals and inform strategic decision making
Work with internal teams responsible for day-to-day execution of projects across Adtalem’s online and offline media activities, ensuring timely coordination between brand, creative and operations
Compile and update product claims, key benefits, and differentiators
Manage execution of creativity in market with agencies including ensuring that creatives match brand guidelines and pass legal and regulatory approval
Create personalized content for each point along customer journey
Develop ongoing webinar content and coordinate execution with enrollment, faculty and events team

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays

Fulltime

New

Customer Support Specialist

As a Customer Support Specialist, you will play a key role in delivering a posit...

Location

Australia , Melbourne

Salary:

Not provided

Camp Australia

Expiration Date

Until further notice

Requirements

Experience or knowledge of billing and Child Care Subsidy (CCS) or childcare experience
Strong communication, organisational skills, and attention to detail
Ability to prioritise tasks, work across multiple teams, and deliver high-quality customer service
Proven ability to collaborate effectively within a small, high-performing team
Proficient in Microsoft Word, Excel and PowerPoint

Job Responsibility

Handle escalated complaints across channels, resolve issues per policy, and recommend improvements to prevent future escalations
Use complaint insights to improve quality, processes, and training content
Support family enquiries and investigations, manage internal escalations, liaise with collection agencies, and administer ACCS and related government processes
Provide escalation insights, collaborate with internal teams, and support customer care priorities

What we offer

A competitive salary package with incentives on top
Hybrid working arrangement
Wellbeing days and your birthday off
Flare Benefits for exclusive savings on fuel, groceries, tech, fashion, dining, entertainment, and more

Fulltime

Digital Specialist Sales Leader, AI Business Solutions

As an AI Business Solutions Sales Leader for France & Benelux, you will take the...

Location

Netherlands , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Extensive technology-related sales or account management experience (10 years +)
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND extensive technology-related sales or account management experience OR equivalent experience
Strategic thinking & execution
Excellent Communicator
High Performer
Collaborative
Growth Mindset
Purposeful Planner & Executor
Disciplined Operator
Experience driving new sales and customers using innovative approaches, leveraging partnership events, social selling (LinkedIn) and networking

Job Responsibility

People Leader: Build and grow highly successful teams through talent management, diversity and inclusion, coaching, and career development
Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams
Model - Live our culture
Embody our values
Practice our leadership principles
Coach - Define team objectives and outcomes
Enable success across boundaries
Help the team adapt and learn
Care - Attract and retain great people
Know each individual’s capabilities and aspirations

Fulltime

Client Service Specialist

We have an exciting opportunity to join our team in London as a Client Services ...

Location

United Kingdom , London

Salary:

Not provided

Brewin Dolphin

Expiration Date

February 03, 2026

Requirements

Customer facing experience
Confidence in using Microsoft Office (Word, Excel. Outlook) as well as the ability to adapt to new systems
Clear and concise communication skills – oral and written
Accuracy and strong attention to detail

Job Responsibility

Respond to all types of enquiries in a timely manner via our website, phone, or via email
Speak confidently to prospective clients to help identify their needs and help direct them to an appropriate adviser or third party
Manage referral data, and work with those specialising in data insights to produce reports for senior management meetings
Respond to enquiries from the client facing teams at RBC Brewin Dolphin
Where appropriate, identify and suggest process and customer service improvements
Longer term work to identify existing clients who may benefit from the wider RBC product offering
Support with team organisation including team diary management, travel booking and processing expenses
Support internal projects working with individuals from around the business with the support of the line manager

What we offer

Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team

Fulltime

!

Microsoft Customer Insights Specialist

Inetum

Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 01, 2025

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Job Description:

Job Responsibility:

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