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The Microsoft 365 Platform Leader will lead a high-performing team responsible for the stability, security, and optimization of Carrier’s enterprise Microsoft 365 ecosystem. This role is accountable for setting direction, driving operational excellence, and enabling transformation across multiple tenants. The leader will combine strategic vision with hands-on technical expertise to ensure seamless collaboration, strong identity governance, and compliance with global security standards.
Job Responsibility:
Provide technical leadership and mentorship to the M365 team, fostering a culture of innovation and continuous improvement
Define and execute the roadmap for Microsoft 365 services aligned with business objectives and digital workplace strategy
Act as the primary liaison with Workplace Services, Cybersecurity, and business units to ensure governance and adoption of collaboration tools
Oversee configuration, lifecycle, and health of multiple Microsoft 365 tenants, ensuring high availability and performance
Drive license governance, analytics, and cost optimization across tenants
Lead M&A integrations, migrations, and onboarding of new workloads or user populations
Champion enterprise security and compliance by implementing Microsoft Purview policies, DLP, eDiscovery, and audit logging
Ensure robust identity governance through Entra ID, enforcing conditional access, MFA, and device compliance
Partner with cybersecurity teams to investigate and remediate security incidents
Guide Teams lifecycle management, policy configuration, and external collaboration governance
Oversee SharePoint Online and OneDrive administration, including retention, IRM, and advanced collaboration features (e.g., Teams Rooms, Surface Hubs)
Requirements:
Bachelor’s degree
7+ years of experience with Microsoft 365 and end-user technologies, including leadership of technical teams
Nice to have:
Proven experience in multi-tenant environments with complex collaboration requirements
Deep technical knowledge of Entra ID, Teams, SharePoint, OneDrive, Exchange Online, and PowerShell automation
Strong understanding of enterprise security, compliance frameworks, and identity governance
What we offer:
Health Care benefits: Medical, Dental, Vision
wellness incentives
Retirement benefits
Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave
parental leave
family and medical leave
bereavement leave
jury duty
military leave
purchased vacation
Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
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