Microsoft 365 Administrator

• Administer, support, and optimize the full Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and the Power Platform
• Manage user accounts, security groups, roles, and licensing through the Microsoft 365 Admin Center and Azure Active Directory
• Configure and maintain Multi-Factor Authentication (MFA), Conditional Access, and security policies to align with organizational security standards
• Monitor tenant health, service availability, capacity, and overall system performance
• Ensure Microsoft 365 tenant configurations follow best practices and support scalability and reliability
• Support Microsoft Teams configuration, governance, policies, and integrations with other M365 services
• Define, implement, and enforce policies for cloud-based systems and collaboration tools
• Administer OneDrive for Business, including permissions, synchronization, and sharing controls
• Implement Data Loss Prevention (DLP), retention policies, compliance rules, and governance controls
• Conduct routine audits of user access, permissions, and sharing activity to ensure compliance with data governance standards
• Provide Tier 2 and Tier 3 support for Microsoft 365-related issues, including troubleshooting and root cause analysis
• Escalate complex issues to Microsoft support when necessary and manage resolution through completion
• Create and maintain technical documentation for configurations, procedures, and system changes
• Track and report on usage trends, adoption metrics, and performance indicators
• Participate in continuous improvement initiatives, including Kaizen-driven optimization efforts
• Travel to North American manufacturing sites and customer locations as required, including occasional overnight stays

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline preferred, or equivalent relevant professional experience
• 1–4 years of hands-on experience administering Microsoft 365 environments
• Experience integrating Microsoft 365 with third-party applications or security platforms is a plus

Experience integrating Microsoft 365 with third-party applications or security platforms is a plus

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan