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Micron Ct Taiwan Account Manager

Taiwan, Taichung · Job Posted April 24, 2026
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Job Description

Manages complex and moderate size customer (more fabs in 1 country) or larger products or portfolio of smaller products. OR Contribute to sales at bigger customers/ strategic sales. Works independently, considering broad practices and procedures, under managerial direction

Job Responsibility

  • Manages complex and moderate size customer (more fabs in 1 country) or larger products or portfolio of smaller products
  • OR Contribute to sales at bigger customers/ strategic sales
  • Customer Stakeholder Management
  • Manage customer accounts for new system business and/or installed base & service business (IB&S)
  • Ensure customer intimacy at relevant levels
  • Interacts with Operations/BLs sectors up to Management
  • Develops customer-specific business strategy and specific account plan for new systems and/or installed based service business
  • Develops an integrated business proposal (VPA) formulation
  • Obtains internal alignment & approval on business proposals (DST)
  • Develops service business for the Account or Region
  • With the Management, involved in the negotiations on customer agreements
  • Adjusts contract structure where needed
  • Negotiates to agreement with customer stakeholders
  • Monitors and executes VPA and agreements
  • Manages New Systems business planning (timeline & demand) over 1-2 years
  • Understands demand for systems and upgrades within the CT and check feasibility with CS before providing to Sales Operations
  • Drives the execution of VPA and new systems sales and/or installed base & service
  • Manages IB&S business planning (timeline & demand) on the shorter-term (1-2 years)
  • Shows value of upgrades and service products
  • Prepares business case in case of inventory baseline deviations
  • Represents voice of the customer to the Customer Team or/and CS&S
  • Understands and collects customer requests, identifies opportunities and shares these with the Tech Leadership roles
  • Facilitates target setting on New Systems or IB&S
  • Manages customer-specific ESG topics and relevant market regulations for New Systems or IB&S
  • Responsible for Revenue and contribution margin on New Systems and/or Installed Base & Service for assigned account and/or region

Requirements

  • Master degree in technical subject with thorough experience or equivalent working and thinking level
  • Optional Business Administration or commercial education
  • Solid experience in customer account management, preferably in the semiconductor / high tech industry
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