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Microcredentials Program Business Analyst

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Brandeis University

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Location:
United States , Waltham

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Category:
Education

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Contract Type:
Not provided

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Salary:

82500.00 - 92500.00 USD / Year
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Job Description:

Shape the Future of Career-Ready Education. Brandeis University’s Center for Careers and Applied Liberal Arts (The Center) is seeking a strategic, systems-minded professional to serve as the Microcredentials Program Business Analyst. This is a high-impact role for an individual who thrives at the intersection of technology, student engagement, and applied learning, and who is motivated to build and sustain a digital ecosystem that helps students translate their experiences into career-ready competencies. In this role, you will lead the implementation and long-term administration of Suitable, the University’s student engagement and microcredentials platform. From launch through steady-state operations, you will ensure Suitable serves as the trusted digital home for co-curricular and experiential learning, connecting campus involvement, competency development, and career outcomes.

Job Responsibility:

  • Design the functional architecture of Suitable, structuring activities, achievements, and competencies to align with institutional learning goals
  • Build and refine workflows for experience submissions, approvals, and student reflections
  • Partner with Information Technology Services (ITS) to define business requirements for integrations with the Workday Student Information System, the Learning Management System, and Single Sign-On
  • Develop training materials and co-lead onboarding workshops for faculty, staff, and student organizations in collaboration with the ITS Change Management Office
  • Serve as the primary administrator and functional owner of Suitable, acting as the main point of contact for the vendor
  • Manage user permissions, troubleshoot platform issues, implement feature enhancements, and translate evolving institutional needs into system solutions
  • Monitor data integrity and produce regular reports highlighting student engagement trends and competency attainment
  • Curate and oversee the campus-wide Engagement Calendar, ensuring events and high-impact practices are accurately captured and incentivized
  • Deliver ongoing training, maintain system documentation, and communicate updates and changes to stakeholders across campus
  • Implement approved microcredential pathways, including guided pathways and digital badges that certify skill development
  • Map co-curricular and experiential learning opportunities to NACE Career Readiness Competencies
  • Support students and Center staff in translating engagement data into resumes, LinkedIn profiles, and interview narratives

Requirements:

  • Bachelor’s degree required
  • Master’s degree preferred in Higher Education, Student Affairs, Educational Technology, or a related field
  • Three to five years of experience in higher education, ideally within career services, student engagement, registrar, or academic support environments
  • Demonstrated experience administering a SaaS platform such as Suitable, Handshake, Salesforce, Canvas, or Blackboard

Nice to have:

  • Strong understanding of student development theory and the career readiness landscape
  • Ability to configure systems, manage user roles and permissions, and troubleshoot logic-based workflows
  • Data fluency, including experience using Excel or business intelligence tools such as Tableau to create clear, compelling narratives from engagement data
  • Demonstrated change management skills and comfort leading organizations through the adoption of new technology
  • Ability to collaborate effectively with information technology professionals, faculty, student affairs staff, and external vendors
  • Familiarity with digital badging standards, competency-based learning, and Open Badges frameworks
  • Commitment to ensuring engagement opportunities and microcredential pathways are accessible to all student populations

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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