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Shape the Future of Career-Ready Education. Brandeis University’s Center for Careers and Applied Liberal Arts (The Center) is seeking a strategic, systems-minded professional to serve as the Microcredentials Program Business Analyst. This is a high-impact role for an individual who thrives at the intersection of technology, student engagement, and applied learning, and who is motivated to build and sustain a digital ecosystem that helps students translate their experiences into career-ready competencies. In this role, you will lead the implementation and long-term administration of Suitable, the University’s student engagement and microcredentials platform. From launch through steady-state operations, you will ensure Suitable serves as the trusted digital home for co-curricular and experiential learning, connecting campus involvement, competency development, and career outcomes.
Job Responsibility:
Design the functional architecture of Suitable, structuring activities, achievements, and competencies to align with institutional learning goals
Build and refine workflows for experience submissions, approvals, and student reflections
Partner with Information Technology Services (ITS) to define business requirements for integrations with the Workday Student Information System, the Learning Management System, and Single Sign-On
Develop training materials and co-lead onboarding workshops for faculty, staff, and student organizations in collaboration with the ITS Change Management Office
Serve as the primary administrator and functional owner of Suitable, acting as the main point of contact for the vendor
Manage user permissions, troubleshoot platform issues, implement feature enhancements, and translate evolving institutional needs into system solutions
Monitor data integrity and produce regular reports highlighting student engagement trends and competency attainment
Curate and oversee the campus-wide Engagement Calendar, ensuring events and high-impact practices are accurately captured and incentivized
Deliver ongoing training, maintain system documentation, and communicate updates and changes to stakeholders across campus
Implement approved microcredential pathways, including guided pathways and digital badges that certify skill development
Map co-curricular and experiential learning opportunities to NACE Career Readiness Competencies
Support students and Center staff in translating engagement data into resumes, LinkedIn profiles, and interview narratives
Requirements:
Bachelor’s degree required
Master’s degree preferred in Higher Education, Student Affairs, Educational Technology, or a related field
Three to five years of experience in higher education, ideally within career services, student engagement, registrar, or academic support environments
Demonstrated experience administering a SaaS platform such as Suitable, Handshake, Salesforce, Canvas, or Blackboard
Nice to have:
Strong understanding of student development theory and the career readiness landscape
Ability to configure systems, manage user roles and permissions, and troubleshoot logic-based workflows
Data fluency, including experience using Excel or business intelligence tools such as Tableau to create clear, compelling narratives from engagement data
Demonstrated change management skills and comfort leading organizations through the adoption of new technology
Ability to collaborate effectively with information technology professionals, faculty, student affairs staff, and external vendors
Familiarity with digital badging standards, competency-based learning, and Open Badges frameworks
Commitment to ensuring engagement opportunities and microcredential pathways are accessible to all student populations