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Microbiology Supervisor Technical Operations position at Atrium Health Charlotte, part of Advocate Health. Responsible for directing and overseeing efficient laboratory operations, ensuring regulatory compliance, and leading a team to support clinical initiatives.
Job Responsibility:
Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise
Directs and oversees efficient operations including acting as a liaison to lab leadership
Maintains competency in all test systems and processes in defined discipline for area of responsibility
Serves as competency assessor and department subject matter expert
Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction
Plans and actively participates in implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility
Fosters innovation to support both current and future needs
Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements
Develops processes to ensure continual inspection readiness
Develops and maintains effective communication
Collaborates with other leadership to provide excellent customer service
Accountable for accuracy of test results, efficient operations, proper staffing levels, and resource utilization
Selects, coaches, and develops team
Sets clear expectations to inspire and motivate the team
Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary
Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations
Responsible for understanding and adhering to the organization's Code of Ethical Conduct
Requirements:
Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC), or Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), Molecular Certification (MB), Cytology Certification (CT), Microbiology Certification (M), Histology (HTL), Cytogenetics (CG), Histocompatibility CHT (ASHI/ACHI), etc. as appropriate for area of responsibility
Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology or equivalent
Typically requires 3 years of experience in technical laboratory services and operations
Demonstrated leadership skills including decision making, delegation, team building, customer service, and conflict resolution
Knowledge of regulatory compliance, accrediting and licensing agency requirements
Intermediate computer skills including knowledge and experience with laboratory information systems
Excellent organization and communication skills
Operates all equipment necessary to perform the job
Must be able to sit, stand, walk, twist and bend the majority of the workday
Must be able to handle stressful situations in a calm and professional manner
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs