This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
DCBL is a highly successful, data-driven organisation operating at scale across debt recovery, litigation, and enforcement services. As part of our continued growth, we are seeking a skilled and commercially aware MI Analyst to join our expanding MI & Analytics function. This role reports directly to the MI Manager and is a delivery-focused position, responsible for producing high-quality management information, analysis, and insight to support operational, financial, and strategic decision-making across the Group. The MI Analyst will play a key role in translating data into clear, actionable insight, while working within frameworks, priorities, and standards set by the MI Manager.
Job Responsibility:
Produce regular and ad-hoc MI reports across operational, financial, and strategic metrics
Extract, manipulate, and analyse large datasets from multiple internal systems
Build and maintain reports and dashboards using SQL, SSRS, Power BI, and Excel
Ensure data accuracy, consistency, and integrity across all MI outputs
Identify trends, variances, and performance drivers, clearly articulating insights to stakeholders
Provide commentary and analysis to support decision-making and performance improvement
Support deep-dive analysis requests commissioned by the MI Manager or senior stakeholders
Work closely with operational, finance, strategy, and technology teams to understand reporting requirements
Present MI outputs in a clear, concise, and audience-appropriate manner
Support stakeholders in interpreting reports and understanding performance data
Support the MI Manager in standardising and automating MI outputs
Assist in identifying data gaps, quality issues, and opportunities to enhance reporting capability
Provide UAT support for data, reporting, and system changes impacting MI
Contribute to documentation and knowledge sharing within the MI function
Support the development and maturity of the MI function under the direction of the MI Manager
Provide guidance and informal coaching to MI consumers on use of reports and tools
Act as a reliable delivery resource within agreed priorities and workloads
Requirements:
Strong SQL experience, including querying and report writing
Experience building reports using SSRS and Power BI
Advanced Excel skills
Proven experience working with high-volume and financial datasets
Strong analytical skills with the ability to translate data into insight
Clear and confident communication skills, with the ability to tailor outputs to different audiences
Strong attention to detail and data accuracy
Nice to have:
Experience supporting MI or BI functions within complex or high-volume environments
Exposure to report automation and standardisation initiatives
Experience supporting UAT or system changes affecting reporting
Previous experience training or supporting users in MI tools
Previous experience with debt recovery, litigation or financial services