Mgr, Rx Return Logistics, CVS Health

CVS Health

Location:
United States, Cumberland

Category:
Logistics

Contract Type:
Employment contract

Salary:

66330.00 - 145860.00 USD / Year

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Job Description:

The Mgr, Rx Return Logistics will be responsible for managing the pharmaceutical nonsalable returns process improvements and risk mitigation with CVS Health’s return processes. This position will be a key point of contact with internal and external partners to identify process improvements and risk mitigation needs related to pharmacy reverse logistics. This role provides leadership with confidence in program sustainability, financial risk reduction, financial and value-based reporting, and stakeholder relationship management.

Job Responsibility:

point of contact for internal and external reverse logistics stakeholders
execution of key strategies for identification of reporting related to data and processes that will identify gaps that could lead to financial risk related to pharmacy reverse logistics
work cross-functionally across the organization to partner on value add ideas and opportunities to help achieve company enterprise objectives and goals related to pharmacy reverse logistics
own the data integrity, accuracy and organization for reporting, monitoring and value add opportunities
drive bi-annual/annual audits for key programs to ensure accurate execution, optimization, and compliance
assist in continuous improvement responsibilities to improve steady state programs as markets change and opportunities present themselves
assist standard operating procedures for all steady state programs, ensuring accuracy, training, and updates are made if needed
provide recommendations for new processes and tools to enhance the performance and effectiveness of the team

Requirements:

5+ years of total professional work experience
3+ years experience in supply chain, analysis, retail, or healthcare
proven ability to manage conflicts and influence teams across the organization
proven track record of managing multiple programs
excellent oral and written communication and presentation skills
proven ability to interact effectively with all levels of management
strong knowledge of Microsoft Office applications, including advanced MS Excel and PPT
prior database experience preferably utilizing SQL
regularly identify, compile, and manipulate data to complete root-cause analyses and answer client questions
effective analytical skills, including the ability to quickly identify key drivers using Excel
intermediate Excel skills such as pivot tables, aggregate functions, reference functions, logic functions, and the ability to write nested functions
support client projects by providing reporting and key data extracts from proprietary data analytics software (such as Incorta)
develop processes for data validation and accuracy

Nice to have:

broad supply chain and/or store operations experience
prior experience with Tableau or dashboarding tools
highly motivated and a natural problem solver

What we offer:

affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
August 01, 2025

Expiration:
August 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Mgr, Rx Return Logistics