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Manages daily operations of medical practice for TMC HealthCare’s physician practices; oversees operations, staffing, patient flow, budgets and efficiency of operations of multiple practice sites. This position is distinguished from Manager, Practice Management in that it oversees two or more practices and has broader scope of responsibilities.
Job Responsibility
Manages and supervises staff of multiple physician practices
interviews, hires, and trains
evaluates employee performance
deals with performance problems as appropriate
delegates work assignments effectively
Reviews profit/loss statements and makes recommendations on budget resource allocations and financial decisions
ensures all financial transactions are properly executed and recorded
Serves as liaison for physicians with administrative issues
resolves employee disputes and patient complaints
Ensures records, logs, files and databases are maintained in accordance with organizational and industry standards, and ensures adherence to state and federal policies, procedures, rules and regulations
Manages budget development and monitors monthly expense and revenue reports to achieve established targets
makes recommendations for capital expenditures and investment plans
Assists in daily activities to ensure continued operations at a site, when necessary
Ensures that all patients, family members, and other office visitors are treated courteously by staff members
Monitors patient flow and participates in the development and execution of marketing activities to support assigned practice(s)
ensures efficiency of operation
Develops contingency plans and responds to unforeseen circumstances utilizing planned resources
Participates in varying degrees in the preparedness and response to external agencies (i.e., JCAHO, Department of Health Services, Medicare, etc.)
assists with annual staffing evaluation and quality improvement evaluations
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned.
Requirements
Bachelor’s degree in business management, finance, accounting or related field preferred
Six (6) years of physician practice management of supervisory experience, preferably in managing multiple practice sites
An equivalent combination of education, training and experience may be substituted, which together total ten (10) years