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Mgr Passenger Accessibility

AMTRAK

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Location:
United States, Washington, DC

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

113200.00 - 146664.00 USD / Year
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Job Description:

Bridge the gap between current infrastructures and the needs of individuals with disabilities. Oversee and champion initiatives that ensure products, services, and environments are accessible to all, including those with disabilities. Play a pivotal role in overseeing disability community outreach in line with organization’s commitment to accessibility.

Job Responsibility:

  • Liaise with external partners and disability advocacy groups
  • stay updated on accessibility trends, regulations, and emerging technologies.
  • Act as the subject matter expert
  • in vehicle and station accessibility and promote digital accessibility initiatives within the organization.
  • Develop and implement accessibility policies and guidelines
  • ensure compliance with standards.
  • Educate employees on accessibility best practices
  • raise awareness about the importance of accessibility across the organization.
  • Work closely with cross-functional teams (design, development, content) to integrate accessibility into vehicles, products, and service design.

Requirements:

  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience
  • Plus 7 years of relevant work experience
  • Proficiency in accessibility standards (e.g., WCAG)
  • adaptability to evolving accessibility requirements
  • Ability to develop and execute accessibility strategies
  • Analytical mindset to assess and improve accessibility
  • Collaborate effectively with diverse teams.
  • advocate for accessibility at all levels of the organization.
  • Ability to manage multiple projects and priorities simultaneously.

Nice to have:

  • Master’s Degree or equivalent combination of education, training and/or relevant experience
  • Plus 9 years of relevant work experience
  • People management experience
  • Engineering/ Architectural accessibility design review experience
  • Technical expertise to influence Accessibility improvements.
What we offer:
  • health, dental, and vision plans
  • health savings accounts
  • wellness programs
  • flexible spending accounts
  • 401K retirement plan with employer match
  • life insurance
  • short and long term disability insurance
  • paid time off
  • back-up care
  • adoption assistance
  • surrogacy assistance
  • reimbursement of education expenses
  • Public Service Loan Forgiveness eligibility
  • Railroad Retirement sickness and retirement benefits
  • and rail pass privileges.

Additional Information:

Job Posted:
December 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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