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Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
Job Responsibility
Responsible for hotel laundry daily operations and services
Directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department
Maintains a safe and clean work environment
Strives to ensure guest and employee satisfaction while maximizing the department financial performance
Managing day-to-day operations, ensuring quality standards and customer expectations
Supervising and managing employees
Communicating safety procedures
Comprehends budgets, operating statements and payroll progress reports
Ensures consistent workflow
Supervises daily Laundry shift operations
Ordering and managing necessary supplies
Participates in management of department's controllable expenses
Works effectively with Engineering on equipment maintenance
Develops back-up plans for breakdowns
Evaluates and implements new techniques, supplies and equipment
Leading discipline teams
Providing exceptional customer service
Managing Human Resources activities including recruiting, interviewing, selecting, hiring.
Requirements
High school diploma or GED
2 years experience in the laundry, housekeeping, or related professional area.