CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Mgr-Events

Indonesia, Medan · Job Posted April 15, 2026
Apply Position
Job Link Share

Job Description

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Performs other duties as assigned to meet business needs
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience
  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees
  • Empowers employees to provide excellent customer service
  • Sets a positive example for guest relations
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations
  • Makes presence known to customer at all times during this process
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales
  • Follows up with customer post-event
  • Responds to and handles guest problems and complaints
  • Uses personal judgment and expertise to enhance the customer experience
  • Stays available to solve problems and/or suggest alternatives to previous arrangements
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Interacts with guests to obtain feedback on product quality and service levels
  • Ensures hourly employees understand expectations and parameters for event activities
  • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc)
  • Assists in the sales process and revenue forecasting for customer groups
  • Up-sells products and services throughout the event process
  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups
  • Reviews comment cards and guest satisfaction results with employees
  • Observes service behaviors of employees and provides feedback to individuals and/or managers
  • Assists in the development and implementation of corrective action plans
  • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution
  • Works with the property staff and customers to address operational challenges associated with his/her group

Requirements

  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Mgr-Events

8 matching positions

Mgr-Events

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
Malaysia , Kota Kinabalu
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required.
Job Responsibility
Job Responsibility
  • Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
  • Ensures their property events have a seamless turnover from sales to service back to sales
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Acts as liaison between field salesperson and customer throughout the event process
  • Participates in customer site inspections and assists with the sales process as necessary
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience
  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees
  • Empowers employees to provide excellent customer service
  • Fulltime
Read More
Arrow Right

Mgr-Events

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Job Responsibility
Job Responsibility
  • Preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
  • Ensuring that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greeting customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adhering to all standards, policies, and procedures
  • Ensuring billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Managing group room blocks and meeting space for average to large-sized assigned groups
  • Identifying operational challenges associated with his/her group and determining how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Using his/her judgment to integrate current trends in event management and event design
  • Acting as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participating in customer site inspections and assists with the sales process as necessary
  • Fulltime
Read More
Arrow Right

Mgr-events

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
Indonesia , Medan
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Job Responsibility
Job Responsibility
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Performs other duties as assigned to meet business needs
  • Fulltime
Read More
Arrow Right

Mgr-Event Services

Directs and motivates team while personally assisting in the physical set up of ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in the event management, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Directs and motivates team while personally assisting in the physical set up of the function rooms
  • Executes events based on requirements and standards
  • Develops and directs team to provide consistent, high quality service
  • Communicates performance expectations and trains staff in processes
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Ensures Red Coat program is in place
  • Delegates tasks to ensure room sets are “on time” and meet Event Service Standards
  • Manages departmental inventories and assets including par levels and maintenance of equipment
  • Projects supply needs for the department
  • Ensures candy rotation on all meeting room sets
  • Fulltime
Read More
Arrow Right
New

Vice President

iCapital is looking to hire an investment product specialist Vice President to s...
Location
Location
China , Hong Kong
Salary
Salary:
Not provided
icapital.com Logo
iCapital Network
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience working within the alternative investment industry in a client facing capacity (e.g., Investor relations at GPs or distribution specialist at placement agents, fund of funds and asset management firms with alternative investment product experience)
  • A self-starter who demonstrates the ability to work in a fast-paced entrepreneurial environment and follow a rigorous sales process
  • Strong team orientation with exceptional organizational and interpersonal skills especially in a cross-boarder and small team-working environment
  • Strong with Microsoft powerpoint and has excellent verbal and written communication skills
  • Local regulatory licensing is required
  • Relevant language skills is a plus
Job Responsibility
Job Responsibility
  • Leverage a consultative sales process to acquire new relationships, expand existing client relationships, and service assets under management
  • Develop high level of sales proficiency with iDirect offerings in private equity, private credit, and hedge funds and other future iDirect products and a good understanding of the asset class as well as product comparison purposes
  • Traveling is required to markets to meet with gatekeepers, advisors, industry bodies, end clients in support of the broader sales and educational effort
  • Assist in the planning and execution of roadshows and conferences
  • Work alongside the in region Client Solutions team personnel on client pitches, product positioning, and sales campaigns
  • Leverage technology input and reporting tools to support sales management activities
  • Fulltime
Read More
Arrow Right

Customer Assistant II

Location
Location
United States , Amherst
Salary
Salary:
26.06 - 29.33 USD / Hour
mma.org Logo
Massachusetts Municipal Association
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school degree or equivalent PLUS one to three years of experience in accounting, bookkeeping, or cash handling
  • OR any equivalent combination of related education and experience that demonstrates the ability to successfully perform the responsibilities of the position
Job Responsibility
Job Responsibility
  • Perform a full range of complex procedural accounting and clerical duties associated with computation, reconciliation and posting to accounts for town collection areas (e.g., Water and Sewer, Parking)
  • Fulltime
Read More
Arrow Right

Care Assistant - Days

Are you ambitious? Do you want something else? Are you looking for new energy? W...
Location
Location
United Kingdom , Poynton
Salary
Salary:
12.75 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No previous experience or qualifications needed
  • Enhanced DBS check in relation to Children and Adults required
Job Responsibility
Job Responsibility
  • Support with personal care needs
  • Help residents take part in a wide range of special interests and activities that support their health and wellbeing such as arts and crafts, watching the footie, drama, musical evenings, gardening, shopping trips and social occasions
What we offer
What we offer
  • Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more
  • Flex Earn – Earned wage access
  • FREE face-to-face counselling for you and your family
  • Staff recognition award ceremonies
  • £30 voucher available every month for the nominated Employee of the month
  • Opportunities for training and career progression
  • Salary Sacrifice Pension scheme
  • Blue Light Card – up to 50% discount across 100’s of retailers
  • Access to a FREE eye test and discounted glasses
  • Cashback card – save up to £500 annually
  • Fulltime
Read More
Arrow Right

DPW Highway Equipment Operator

The town of Littleton is seeking qualified applicants for a full-time 40-hour/we...
Location
Location
United States , Littleton
Salary
Salary:
24.56 - 29.54 USD / Hour
mma.org Logo
Massachusetts Municipal Association
Expiration Date
July 17, 2026
Flip Icon
Requirements
Requirements
  • Valid driver's license
  • CDL class B
  • Hoisting license 2B/1C minimum (or ability to obtain within 12 months)
  • Ability to operate heavy equipment, riding mowers, snow and ice equipment, power and hand tools
  • Snow and ice operations, drainage system experience and roadway construction knowledge preferred
Job Responsibility
Job Responsibility
  • Perform routine work assisting in all Public Works construction, maintenance and repair projects
  • Operate heavy equipment, riding mowers, snow and ice equipment, power and hand tools
What we offer
What we offer
  • On call standby stipend
  • Winter standby stipend
  • Licenses and clothing stipends per union contract
  • Overtime available
  • Fulltime
Read More
Arrow Right