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Mgr-Events I

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Greece , Rhodes

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility:

  • Prepare all event documentation
  • Coordinate with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases
  • Ensure property events have a seamless turnover from sales to service back to sales
  • Recognize opportunities to maximize revenue by up-selling and offering enhancements
  • Manage group room blocks and meeting space for average to large-sized assigned groups
  • Identify operational challenges and develop alternative solutions
  • Act as liaison between field salesperson and customer throughout the event process
  • Participate in customer site inspections
  • Assist with the sales process as necessary
  • Solicit feedback from property departments to enhance the Event Planner’s experience
  • Deliver excellent customer service
  • Empower employees to provide excellent customer service
  • Coordinate and communicate event details to customer and property operations
  • Follow up with customer post-event
  • Respond to and handle guest problems and complaints
  • Conduct formal pre- and post-event meetings
  • Lead formal pre-event and post-event meetings
  • Facilitate various meetings (Banquet Event Order meeting, block review, etc)
  • Assist in the sales process and revenue forecasting for customer groups
  • Up-sell products and services
  • Forecast group sleeping rooms and event revenue
  • Review comment cards and guest satisfaction results with employees
  • Observe service behaviors and provide feedback
  • Assist in development and implementation of corrective action plans

Requirements:

  • High school diploma or GED
  • 1 – 2 years of experience in event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in event management or related professional area

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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